Case Administrator

1 month ago

Leicester, United Kingdom Ministry of Justice Full time

**Case Administrator - East Midlands - Leicester - 72535**
**£19,087 - £23,182**
**Leicester**:
**Case Administrators play a vital support role in probation teams, **Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career.

**We’re looking for empathetic, patient and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service**

If you are successful in the recruitment process and join the Probation Service, **your starting salary will be £20,126** rising** **to a maximum of £25,210.

The Probation Service offers the opportunity for annual pay progression. The table below shows the pay increases a Case Administrator could receive:
**Present Day**

**1st April 2024**
- £20,126
£22,320**Overview of the job**

This is an administrative job within the Probation Service.

**Summary**

The jobholder will provide administrative support within the Probation Service (PS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Provide cover for an effective and efficient reception and telephone enquiry service
- Act as single point of contact within unit for specialist area of work as required
- Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific Visor administration tasks in accordance with the procedures
- Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the PDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
- To work within the aims and values of PS.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder.

**Behaviours**
- Delivering at Pace
- Working Together
- Communicating and Influencing
- Managing a Quality Service

**Essential Experience**
- Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour
- Use and work on own initiative

An ability to fulfil all

  • Case Administrator

    4 weeks ago

    Leicester, United Kingdom Brook Street Full time

    Monday to Friday 9-5 (With possibilty of late shift to cover reception) Salary - £9.65 p/h 3 months contract with possibility of extension Leicester LE1 (With possibility to cover Loughborough and Coalville offices) Brook Street is recruiting on behalf of an illustrious government body for a temporary Case Administrator based within Leicester town centre....

  • Case Administrator

    4 weeks ago

    Leicester, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 339420**Salary**: - £20,126 - £24,225- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...

  • Insolvency Case Handler

    4 weeks ago

    Leicester, United Kingdom Recra Consulting Full time

    **Insolvency Case Handler - immediate start - permanent.** **Recra **is working in partnership with a leading insolvency practice, an exciting opportunity has arisen for an **Insolvency Case Handler** to join their team in their bright vibrant office in Leicester. You will undertake the administration and management of the department’s Insolvency...

  • Associate Clinical Case Manager

    1 month ago

    Leicester, United Kingdom Bush & Company Rehabilitation Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Associate Clinical Case Manager Are you: Clinically qualified and experienced physiotherapist, occupational therapist, or registered general nurse? Keen to take your clinical skills in a new direction? Thinking about life outside of the NHS? Or perhaps...

  • Legal Administrator

    4 weeks ago

    Leicester, United Kingdom Kirkland Associates Ltd Full time

    **Enjoy admin and/or Property Law? Looking to join a prestigious company?** This client is able to offer a generous benefits package and a competitive salary. You will provide administrative support to the department through tasks such as: - Supporting fee earners with the preparation of documents and bundles - Keeping all team files organised and...

  • Ifa Administrator

    7 days ago

    Leicester, United Kingdom NJR Recruitment Full time

    **Location** **Salary** **Posted on** **Reference** **Leicester £23000 - £28000 24/04/2023 NJR13601 DESCRIPTION IFA Administrator **Salary**: 23,000 - 28,000 depending on experience Location: Leicester Our client is a well-established family oriented Financial Advice Firm based in Leicester who specialise in the management of pensions, investments,...

  • Ifa Administrator

    7 days ago

    Leicester, United Kingdom NJR Recruitment Full time

    **Location** **Salary** **Posted on** **Reference** **Leicester £23000 - £28000 27/02/2023 NJR13601 DESCRIPTION IFA Administrator **Salary**: 23,000 - 28,000 depending on experience Location: Leicester Our client is a well-established family oriented Financial Advice Firm based in Leicester who specialise in the management of pensions, investments,...

  • Ifa Administrator

    4 days ago

    Leicester, United Kingdom NJR Recruitment Full time

    IFA Administrator **Salary**: 23,000 - 28,000 depending on experience Location: Leicester Our client is a well-established family oriented Financial Advice Firm based in Leicester who specialise in the management of pensions, investments, Mortgages and Protection who are now looking to expand and add an administrator to the team! Purpose of the role: To...

  • Ifa Administrator

    5 days ago

    Leicester, United Kingdom NJR Recruitment Full time

    **Location** **Salary** **Posted on** **Reference** **Leicester £23000 - £28000 01/03/2023 NJR13601 DESCRIPTION IFA Administrator **Salary**: 23,000 - 28,000 depending on experience Location: Leicester Our client is a well-established family oriented Financial Advice Firm based in Leicester who specialise in the management of pensions, investments,...

  • Ifa Administrator

    1 week ago

    Leicester, United Kingdom NJR Recruitment Full time

    **IFA Administrator** **Salary: £23,000 - £28,000 depending on experience** **Location: Leicester** Our client is a well-established family oriented Financial Advice Firm based in Leicester who specialise in the management of pensions, investments, Mortgages and Protection who are now looking to expand and add an administrator to the team! Purpose of...

  • Legal Administrator

    14 hours ago

    Leicester, United Kingdom Optima UK Full time

    *Job Title: *Legal Secretary / Administrator *Location: *Leicester (Office based, Mon-Fri, 9am-5pm) *Salary: *£18k - £25k (depending on experience) *The Role: * A growing legal firm based in Leicester are looking for a Legal Secretary / Administrator. You will be joining a supportive and friendly team *Main Duties and Responsibilities: * - Audio...

  • Onboarding Administrator

    14 hours ago

    Leicester, United Kingdom Flowers Associates Full time

    **Onboarding Administrator** Location: Leicester **Salary**: £18,000 - £21,000 DOE Hours: Full time, Monday to Friday 9-5:15pm with 1 hour lunch break Permanent Vacancy Are you an experienced administrator within the financial services sector? Do you have exceptional organisational skills? Would you like to have the opportunity to further develop your...

  • Case Management Administrator

    2 days ago

    Wingston , Leicester, United Kingdom Serco Plc Full time

    Looking for a rewarding and challenging administrative position? We are currently seeking a highly motivated and detail-oriented Admin Support Officer (ASO) to join our Offender Management Unit (OMU) team. As an ASO, you will be responsible primarily in dealing with sentence calculation, updating prisoner records, allocating work to Prison/Probation Offender...

  • Case Management Administrator

    2 days ago

    Wingston , Leicester, United Kingdom Serco Plc Full time

    Looking for a rewarding and challenging administrative position? We are currently seeking a highly motivated and detail-oriented Admin Support Officer (ASO) to join our Offender Management Unit (OMU) team. As an ASO, you will be responsible for updating prisoner records, allocating work to Prison/Probation Offender Managers, and identifying risk management...

  • Administrator

    14 hours ago

    Leicester, United Kingdom Purple House Psychology Services Full time

    **Job Vacancy (Administrators)** **Employer**:Purple House Clinic (Psychological Health Services) **Base**: Leicester - at our new specialist neurodevelopmental assessment clinic) **Salary**:£11,940 pro-rata (FTE £19,900.00 per annum) **Hours**:part-time 22.5 hours p/w **Working Pattern**: Mon-Weds/ Weds-Friday 9am-5pm Sorry, post not available as...

  • Pension Administrator

    4 days ago

    Leicester, Leicester, United Kingdom Paul Mitchell Associates Full time

    Pension database administratorA¦ Salary A£24,000 - A£26,000A¦ Hours - Full Time (37.5 hours per week Monday - Friday)A¦ Flexible working (upon successful completion of the probationary period)A¦ Company Pension, Free Parking, Social EventsOur client a technology business within the financial sector who in recent years have gone through...

  • Pension Administrator

    5 days ago

    Leicester, United Kingdom Paul Mitchell Associates Full time

    Pension database administratorA¦ Salary A£24,000 - A£26,000A¦ Hours - Full Time (37.5 hours per week Monday - Friday)A¦ Flexible working (upon successful completion of the probationary period)A¦ Company Pension, Free Parking, Social EventsOur client a technology business within the financial sector who in recent years have gone...

  • Receptionist/administrator

    6 days ago

    Leicester, United Kingdom DWS Legal Full time

    **Job description** At DWS Legal we pride ourselves on providing a personal approach to our Clients and providing every client with a named contact, as well as a small support team to facilitate their case as quickly and efficiently as possible. In order to do this we must ensure that the first impression to a client, is the right impression. We are...

  • Junior Systems Administrator

    1 month ago

    Leicester, United Kingdom PPL PRS Full time

    PPL PRS Ltd is a new joint venture between the UK's two music licensing organisations PPL and _PRS for Music_. They’ve joined forces to streamline part of what they do, making it easier for their customers to obtain a music licence. Our aim is to provide the best music licensing experience in the world by keeping things simple for our customers. We’re...

  • eLearning Administrator

    1 week ago

    Leicester, United Kingdom Showsec Full time

    We are currently recruiting for an eLearning Administrator to work in the Training & Development Department at Showsec’s head office by the historic New Walk in Leicester City Centre. Conveniently located within walking distance of Leicester train station and the city centre. This is an opportunity for the eLearning Administrator to design and develop...