Park Supervisor

3 weeks ago

Windsor, United Kingdom Accesso Full time

**Position Overview:
Do you have a passion for people? As a Park Supervisor, you will be responsible for meeting sales targets, closely monitoring success criteria, engaging in the rental and product delivery of virtual queuing solutions to Guests, representing
**accesso **in on-site meetings and technical support for minor software or hardware. This is an exciting opportunity to join a fun and fast paced team supporting the management of accesso Loqueue operations at both Chessington World of Adventures and LEGOLAND Windsor Resort.

You should be a self-motivated, detail-oriented individual who will do whatever it takes to meet a clients‘ needs. You are an excellent communicator (both verbally and written), organized and thorough. You’re a strong team player, work well under pressure and willing to learn new technologies.

**Location**: Legoland Windsor Resort and Chessington World of Adventures

**Reports to**: Park Manager - Chessington World of Adventures

**Travel**✈️
** Requirement**: 50% between LEGOLAND Windsor Resort and Chessington World of Adventures

**What You'll be Working On**:

- Driving accesso **LoQueueSM** solutions in-park sales and promotional activities.
- Engaging in the registration process of the virtual queuing solution.
- Training and supervising of sales & park staff.
- Providing guest service support at the accesso sales offices and at rides.
- Technical support for minor software or hardware issues and escalating if required.
- Maintain and build outstanding lines of communication with stakeholders at both Parks and accesso, including Operations, Support and Development.
- Managing the accesso operation and reporting back to accesso.
- Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve operations, efficiency and service to both internal and external customers.

**What you Bring to the Role**:

- Self-motivated anddisciplined.
- Strong interpersonal skills for working within a highly collaborative, cross-functional and team-orientated environment.
- Be able to professionally and effectively communicate with external clients with strong written and verbal skills.
- Proficient with Microsoft Office suite.
- Theme park or leisure industry experience desired.
- Retail and/or operational experience desired.
- Guest service and recovery experience favorable.
- Ability to spend long periods of time standing or moving or working at height.
- Full UK driving license.
- Must be able to workdays, evenings, weekends and holidays to meet business needs.
- Able to work in all weather conditions, both indoors and outdoors.

**Perks & Benefits**:

- Competitive salary rates.
- Seasonal role where hours are not limited.

**Life at**
**_accesso:_**

***
- At
**_accesso_**, we believe that fun is a fundamental part of the workday From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We’ve created a virtual environment with no shortage of connection - so share memes and high fives with teammates, or break up your day with virtual escape quests, “Online Office Olympics” and more Work-life balance is important here too, so you’ll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits).
- We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need. Learn more about Diversity & Inclusion at
**_accesso_**.

**ABOUT**
**_accesso_***:
Our team is on a mission to improve the guest experience with technology. We support some of the world's top attractions and leisure & entertainment venues by creating innovative technology solutions that enhance the guest journey from start to finish. Currently,
**accesso®** employs over 500 team members around the globe, many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we’re constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.

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