Night Reservations

2 weeks ago


Windsor and Maidenhead, United Kingdom Fairmont Windsor Park Hotel Full time

**Job Description**:
Night Reservations & Royal Service Supervisor

Competitive Salary

We treat our people like family and our guests like royalty

Located in a beautiful country setting with over 200 bedrooms including 30 opulent suites, the hotel will also feature indulgent dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness facilities.

What we are looking for:

- At least 1 year experience supervising a reservations team required
- Previous experience in a luxury hotel capacity preferred
- Problem solving, analytical, reasoning, motivating, organizational and training abilities
- Excellent communication skills; demonstrated ability to interact with customers, OTA's, employees and third parties that reflects highly on the hotel, the brand and the Company
- Excellent knowledge of reservations, property management systems (Opera PMS) and Microsoft Office suite would be desirable
- Previous experience using a hotel switchboard would be an advantage

**Benefits**:
What do we offer:

- A very competitive salary
- Enhanced holiday allowance after 5 years' service
- Discounted hotel room rates across our hotels, for you and your friends and family
- Training and career opportunities
- Excellent employee facilities including dedicated restaurant
- A range of Accor Hotels Benefits



  • Maidenhead, United Kingdom Accor HQ Full time

    **Night Switchboard Agent**: Competitive Salary **We treat our people like family and our guests like royalty!** Located in a beautiful country setting with over 200 bedrooms including 30 opulent suites, the hotel will also feature indulgent dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness...