Application Support Engineer Creative Apps}

1 month ago

Nottingham, United Kingdom Ernest Gordon Recruitment Limited Full time

**Application Support Engineer {**_Creative Apps_**}**

Nottingham/Hybrid

**£23,000 - £25,000 +**Progression + quarterly bonus scheme + Hybrid working
- Are you an Application Support Engineer looking to join a company working on the latest in cutting-edge hi-tech creative apps of the future, in a state of the are office, in a role that offers great benefits and progression opportunities?_

On offer is a unique opportunity for an Application Support Engineer to join a digitally creative business at the forefront of cutting-edge digital design services, with big plans to become a market leader in their industry

In this role you will be responsible for providing technical support to customers and staff on all supported platforms and escalating bugs and technical issues to the QA team for further investigation if needed.

This role would suit an Application Support Engineer with experience of investigating software problems on Mac and/or Windows and iOS operating systems

**The Role**
- Providing technical support to customers and staff on all supported platforms
- Work closely with Development, Marketing, Web and Documentation teams. Where necessary, communicating tech support issues internally to other teams
- Testing and checking the user experience of support services like websites web services and portals

**The Person**
- A passion for coding, software, and all things Tech
- Experience of investigating software problems on Mac and/or Windows and iOS operating systems

**Keywords**:Software, Software Support, Mac, Windows, IT Support

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