Operations Area Lead

3 weeks ago

Milton Keynes, United Kingdom Starship Technologies Full time

**Starship. Talk of the town. Or the world.**

Welcome to **Starship** - the revolutionists of tomorrow’s delivery service. Thanks to our smart little robots, we are already well on our way to a changed future and a whole new way of delivering food and packages. In that way, we offer people new and comfortable services that facilitate and improve their everyday lives - while continuously striving to create green, ethical circular communities. Ready to solve some real problems? Scroll down and read more about this unique opportunity

We are looking for an **Operations Area Lead **to join our **Global Onsite Operations - UK **team to play an essential part in our mission to provide the world with affordable and environment-friendly deliveries. Every day, our robots are completing thousands of autonomous deliveries in the US, UK, and Europe, and we’re hitting records on an almost weekly basis. Our onsite operations teams are dedicated to ensuring the safe and efficient movement of our robots.

This position is located in **one** of the following locations**:Milton Keynes, Leeds, or Cambridge.**

**Your responsibilities**:

- Leading operations across 3 sites covering 10 neighborhoods in Milton Keynes, Leeds, and Cambridge
- Managing, training, and developing a team of 9 people including robot technicians and fleet assistants, and scheduling coverage for uninterrupted service
- Managing budgets for UK operations, including onsite budgets
- Developing strategies and systems to effectively manage multiple cities and business regions. This includes implementing change strategies, and cost metrics, and determining the optimal delivery locations
- Traveling as part of your regular duties to assist as we expand launching new cities
- Driving a high-performance culture by setting high expectations that lead to achieving outstanding results
- Collaborating with different internal and external stakeholders to enhance our delivery performance by identifying inefficiencies and devising creative solutions
- Continuously keep an eye out for how our service can better serve our customers and the community as a whole

**What’s in it for you?**
- You will have a chance to work with people with a strong inner burning and motivation. We are self-aware and seek feedback and improvement. We don’t want to wait until we are told what needs to be done but take it as a matter of pride to figure out solutions for topics in various teams and areas. We never feel the feeling of “hey that’s not really my job” but feel thankful for getting the opportunity to help a colleague out
- We are a fast-growing startup meaning we have super opportunities to grow within the company
- There are lots of exciting possibilities to bring your ideas and build processes from scratch
- You’ll have endless opportunities to learn from our inspirational, talented team members across the globe

**What we hope you’ll bring to the table**:

- 3+ years of experience in operations and people management
- Experience leading a team of at least 5 individual contributors, demonstrating strong leadership skills
- Passion for tackling new and challenging tasks, with the ability to handle multiple tasks simultaneously
- Thrive on taking the initiative and eager to learn on the go, adapting to change and uncertainty
- Comfortable working independently without a direct manager onsite
- Good communication skills to collaborate effectively with internal and external stakeholders
- Ability to prioritize work efficiently, ensuring tasks are managed effectively

Want to learn more about our robots and our people? Get in touch and let’s have a chat

**Job Types**: Full-time, Permanent

**Salary**: £43,000.00-£50,000.00 per year

**Benefits**:

- Flexitime
- Referral programme
- Work from home

Schedule:

- 8 hour shift
- Flexitime

Ability to commute/relocate:

- Milton Keynes, Buckinghamshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Managing: 3 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Milton Keynes, Buckinghamshire

Application deadline: 28/08/2023

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