Receptionist
8 months ago
The Trust is a major employer and provider of services. We are committed to recruiting people who fit our organisational values. These are:
Respect - we listen to others, valuing their views and contributions
Compassion - we show empathy and kindness to others so they feel supported, understood and safe
Partnership - we engage with others on the basis of equality and collaboration
Accountability - we are open and transparent, acting with honesty and integrity., accepting responsibility for outcomes
Fairness - we ensure equal access to opportunity, support and services
Ambition - we are committed to making a difference and helping to fulfil aspirations and hopes of our Service users and staff
To undertake telephone and reception duties as appropriate, including dealing with the general public over the telephone or face to face
To maintain patient records and appointments to a high degree of confidentiality
To clearly communicate orally with members of the public where there may be barriers to understanding
To undertake typing and producing documents as appropriate, using PC based word processing, spreadsheets and database packages
To undertake general office administration tasks, including filing, photocopying, and processing stationery orders
To maintain accurate levels of stationery supplies
To process all incoming and outgoing mail
To process bookings for courses and workshops offered by the servic
To provide administrative support for courses and workshops, collating materials and preparing registers
To provide relief cover for other members of the administrative team as appropriate
This is not an exhaustive list of duties and responsibilities and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with his/her manager
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