Business Insight and Service Delivery

2 weeks ago

London, United Kingdom Ministry of Justice Full time

Salary 1
- £32,827 - £35,678

Number of jobs available 1
- 1

Detail of reserve list 1
- 12 Months

Region 1
- East Midlands, West Midlands

City/Town 1
- Birmingham, Nottingham

Building/Site 1
- OPG Victoria Square House, B2 4AJ, JCC Embankment House Nottingham, NG2 1AT

Grade 1
- HEO

Organisation Grade for MoJ 1
- HEO

Post Type 1
- Permanent

Working Pattern 1
- Full Time, Part Time, Part Time/Job Share, Flexible Working

Role Type 1
- Administration / Corporate Support, Business Management & Improvement, Analytical

Job description 1

**Position**: Business Insight and Service Delivery - Data Reporting Specialist

**Grade**: Higher Executive Officer (HEO)

**Company**: Office of Public Guardian (OPG)

**Location**: Hybrid working between home and either Embankment House, Nottingham or Victoria Square House, Birmingham. Some travel between either site may be required.

**Salary**:£32,827 (New Offer from August 2023)

**Contract Type**: Permanent

**Overview**

The Office of the Public Guardian (OPG) is an Executive Agency of the Ministry of Justice (MoJ), set up in 2007 following the introduction of the Mental Capacity Act of 2005. OPG are responsible for registering Lasting Powers of Attorney and supervising deputies who are appointed by the Court of Protection (CoP). Lasting Powers of Attorney give people the power to choose who will be their voice and act in their best interests if they lose the ability to make certain decisions for themselves such as health and finances; deputyships are established by the CoP when someone has lost mental capacity and requires another person or organisation to make decisions for them. Our people are at the heart of delivering these essential services to the public and it’s this purpose that binds us together, unites us and drives us forward.

We aim to have a multiskilled, flexible workforce, working within office and home-based locations.**_ _**Our Nottingham office is located within a short bus ride to Nottingham City Station and has ample private and street parking availability. Our Birmingham office is located in the city centre and easily accessible via local public transport and New Street station.

**Job Summary**

As a Data Reporting Specialist within the Business Insight and Service Delivery (BISD) team you will be responsible for collecting, analysing, and interpreting a wide range of data from numerous sources. Your insights will play a role in shaping future resource modelling, improving efficiency, risk management, driving performance and supporting evidence-based decision making within OPG operations. You will provide both regular performance updates and responses to ad-hoc requests including Freedom of Information requests and parliamentary questions.

Additionally, you will take a leadership role on any Management Information (MI) related and modelling projects that the BISD team are responsible for delivering. You may be required to undertake line management responsibilities.

**Key Responsibilities**
- Gather and analyse relevant manual and digital data from various sources throughout operations.
- Prepare comprehensive reports and presentations summarising findings, including statistical analysis, modelling and visualisations to support decision making.
- Identify areas for processes improvement and recommend solutions to enhance operational efficiency.
- Ensure adherence to legal requirements, standards and regulations while maintaining data integrity.
- Manage and update databases, ensuring accurate and up-to-date information for ongoing analysis and reporting.
- Monitor and evaluate your performance ensuring your ability to utilise a wide range of reporting tools and data bases.
- Lead on BISD related projects as directed by your line manager.
- Ensure you and those with whom you work are aware of MoJ/OPG priorities and plans and how you contribute to them; keep senior leaders and colleagues informed to deliver these.
- Contribute and participate at local management meetings and business level (across site) forums. Proactively lead and participate in relevant working groups and committees.
- Take responsibility for your own professional development and support your team to do so.
- Take responsibility and care for your own Health and Safety and for the safety of others and abide by OPG Health and Safety Procedures.

**Skills & Qualifications**

**Essential Criteria**:

- Have strong analytical, data modelling and problem-solving skills.
- Be proficient in data analysis tools and software, particularly Excel.
- Be able to work with a range of leaders and colleagues from various teams and departments.
- Have strong written and verbal communication skills.
- Have good attention to detail.
- Be able to lead and champion change in a confident manner.
- Be able to comprehend and present statistical data and make informed decisions.
- Be a self-starter able to work on their own initiative, managing competing priorities in a fast paced and challen

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