Compliance and Training Coordinator

4 weeks ago

Norwich, United Kingdom Alan Boswell Insurance Brokers Limited Full time

We are looking for a motivated and conscientious individual to join our friendly compliance team, a team tasked with ensuring processes and procedures comply with the regulations and who put the customers' interests at the heart of business decisions. Workingfrom our head office in Norwich the role is ideal for someone starting out in the industry, offering exposure to all aspects of the business and more broadly with insurers and regulators. With experience, the role has scope to take on more responsibility andprojects.

**Key tasks include**:

- Support to General Insurance and Financial Services compliance managers with administration tasks, including:

- Completing due diligence on new introducers and wholesale brokers, ensuring annual reviews are completed
- Ensuring sanctions checks are completed
- Maintaining various registers (e.g. gifts and hospitality)
- Support with complaints reporting internally and data returns to Financial Conduct Authority
- Oversight of staff training and development records, including audits, observations, competency reviews, appraisals, Personal Development Plans, and Continued Professional Development
- Booking training sessions and ensuring feedback is obtained and shared
- Manage and facilitate training requests across the group to ensure staff are competent, this includes organising enrolment to external qualifications and monitoring learner progress
- Manage our e-learning platform via the CII, 'Broker Assess’ responsible for assigning mandatory content, ensuring completion as well as delivering training to staff and managers either face to face or via written guidance
- Liaise with our HR department to complete DBS (criminal record check) and Credit checks on new staff and maintain several areas of our online HR system 'Cascade’.
- Maintaining intranet pages for the Compliance Team and ABG Training Hub (e.g. sharing updates and news stories)

**You will have**:

- Enthusiastic and motivated team player
- Willing to learn, grow and help out
- Approachable, positive, and focussed
- Passionate about succeeding with a desire to grow within the role
- Pride in maintaining a high standard of work with good attention to detail
- Good with technology and confident talking to people
- Enjoy working in a fast-paced environment and embrace change

**About us**

Alan Boswell Group has built its reputation as the natural choice for friendly, expert advice on insurance, risk management and financial services. Its stability within the market for nearly 40 years builds on its success, but it also reflects the marketby changing rapidly to meet our customer requirements. We are proud of our people, their successes, and value their contributions to our growing business.

**Benefits**
- 25 days annual leave + Bank Holidays (option to purchase up to 3 additional holiday days in April each year)
- Discretionary annual Company bonus scheme
- Life Insurance (4x annual salary)
- Bupa Cashplan
- Salary Exchange pension scheme
- Supported professional training and development
- Discounted financial services and insurance products
- Funded professional memberships
- Recruitment referral incentive bonus 'refer a friend’
- Client introduction commission incentive

If you are hardworking and focused on getting things right the first time then we would love to hear from you. Please send your CV and covering letter.

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