Depot Operations Coordinator

6 months ago

Telford, United Kingdom Wright Staff Full time

**Depot Operations Coordinator**

**Location Telford**

**Salary £29000 - £30000 per annum**

**Full time Seasonal work so could be start of 6am in peak and 8am Off peak**

**5pm finish time with some Sat AM work**

To meet highly professional standards of distribution and safe operating procedures within local depot

To provide the highest level of customer service

To develop, coordinate all members of local depot in line with company policies and SOP’s

**Duties**

Carry out all administration in relation to processing orders, ensuring accurate accounting, documentation and according to company processes and procedures.

Liaise closely with distribution and sales teams to ensure customer service levels are delivered

Deal with any ‘trade counter’ enquiries and associated cash sales

Support in ensuring availability of company stock holding

Ensure supplies are distributed promptly and efficiently and that all transactions are permissible and within the requirements of Finance, BASIS, Poisons regulations etc.

Carry out loading and unloading (physical manual handling) as required

Ensures smooth operation of depot including compliance with all legislation (e.g., but not exhaustive - Poisons regulations, Health & safety at Work Act, Fire Regulations, VOSA, BASIS

Maintain appropriate accounting and reporting procedures in relation to all company monies and stock

Ensure security of company cash, stock and property.

Organise and coordinate the daily workload

Arrange and carry out appropriate training with team members as necessary

Ensure effective communication both in relation to local depot team, broader distribution team and local commercial team

Carry out all administration required

Deal with telephone and customer facing enquiries

Ensure high standards and values at all times within the office

Carry out any other duties reasonably requested by the Depot Supervisor, Regional Supply Manager and National Supply Manager, and within the remit of depot duties.

**Required**

Ability to work within budgeted parameters

Effective distribution across the area

Accurate cash, stock and property records

Compliance with all legislation

Up to date knowledge of product availability

Effective communication and team working

High levels of customer satisfaction

**Responsible for**

Responsible for delivering customer satisfaction

Responsible for all activities undertaken in depot

Key relationships

Regional Supply Manager

National Supply Manager

Local Depot Team

Local sales Team

Central admin teams

Customers

**Person profile**

Organisational Capabilities

Knowledge of product storage solutions

Knowledge of local area and appropriate routes

Knowledge of agrochemicals

Customer focused approach

Communication and influencing skills

IT literate

Ability to work as part of self-managed team

Innovative approach, promotes sharing of best practice

**Relevant Experience**

Warehousing experience

Transport regulations/ADR

Customer Service

Supervisory skills

Farming/agriculture (desirable)

**Qualifications**

BASIS Storekeeper qualification

Forklift truck licence (s)

Driving licence

Minimum GCSE level or equivalent (essential)

**Live Our Values**

Always act with honesty and integrity

Embrace new ideas and opportunities

Work hard to achieve and celebrate our success

Value and respect each other

Act as one team

**Required personal abilities**

Customer Focus

Communication

Team working

Problem Solving and Decision Making

Results Driven

Leading Change

Leadership & People Management

Self-Management and Personal Development

**Necessary personal attributes**

Maintains personal motivation when faced with setbacks

Excellent interpersonal skills

Can do attitude, demonstrates tenacity through personal drive and determination

People centric

**Wright Staff are acting as an employment business in relation to this vacancy.**

**About Wright Staff**:
Supply of driving staff to clients:Wright Staff Recruitment Ltd specialise in the supply of driving staff to clients based in Worcestershire, Gloucestershire and the West Midlands. We pride ourselves on the fantastic service that we provide to both our clients and drivers. We understand all our drivers requirements and make sure we find the work that best suits them, as a result of this we have an excellent record of driver retention and driver satisfaction. All our driver's are PAYE and get holiday pay on a rolling schedule. We are also one of the few agencies that do not charge our clients overtime after 8 hours. Please feel free to call us at any time if you are looking for a new driving position. Permanent Recruitment Solutions:Wright Staff Recruitment Ltd have a number of experienced permanent consultants specialising in a number of different sectors including but not limited to Engineering, Manufacturing, Distribution, Commercial and Sales & Marketing. Our aim is to connect companies with the correct people who will meet the requir

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