Business Support Apprentice

2 weeks ago

Harlow, United Kingdom Essex County Council Full time

**Business Support Apprentice**

Fixed Term, Full Time

£12,348 per annum rising to £22,072 per annum on the second year

Location: Harlow

Working Style: Anywhere worker

Closing Date: 27th May 2024

**We have an exciting opportunity for a Business Support Apprentice to join our team at Harlow Are you looking to become a crucial part of a friendly, welcoming and high achieving team? This could be the opportunity you are looking for**

**Interviews for this role will be on 6th June 2024.**

**Benefits**:

- Healthy work life balance; flexible and hybrid working options
- Wide range of learning and development opportunities
- IT equipment and home-working equipment supplied
- 26 days annual leave + bank holidays + choice to buy extra
- Generous Local Government Salary related pension scheme
- Access to hundreds of discounts and benefits through Essex Rewards
- Access to our health and wellbeing support platform with LifeWorks
- Up to 4 days per annum volunteering leave
- National Apprenticeship Wage for the first 12 months of your Apprenticeship After 12 months of service, your salary will increase to the National Living Wage (currently £22,072 per annum as of 01 April 2024)
- A Customer Service Level 2 or a Business Administrator Level 3 qualification via Adult Community Learning (ACL)

**What our apprentices say**:

- “I really enjoyed my apprenticeship with ECC, I loved that the majority of the apprenticeship is on the job learning and mínimal classroom work. The opportunities for career development have been much wider than I originally thought, and the apprenticeship is such a great way to start your career and get your foot in the door with your local council/ government” _
- “I love the apprenticeship process as you’re getting paid as you learn. I have been able to make good connections with other employees and really good relationships throughout my journey so far. It’s a great starting point to anyone who hasn’t got a clear idea of what work they would like to pursue. Also, the apprenticeship allowed me to try multiple different types of jobs when opportunities came up, so I was able to see what I liked, and I was good at.” _

**The Role**:
Essex County Council is looking for a motivated and enthusiastic individual to join our team as an Apprentice within our Business Support function.

This position provides the work-based experience to compliment the learning-based elements of the Apprenticeship Framework and will offer you a supportive environment in which to gain a wealth of experience and transferable skills such as IT systems, organisational skills, effective teamwork and communication.

Business Support provide high quality administrative support to all Essex County Council front-line services, so can offer experience in all aspects of customer service and administrative tasks during the apprenticeship.

**About You**:
You will be:

- Educated to RQF level 2 (GCSE) or equivalent by experience
- Have a keen interest in learning the skills that will enable you to accurately record minutes during a meeting
- Highly organised and reliable
- Capable of prioritising a demanding workload and have a “can do” attitude
- Able to take ownership of work and achieve the agreed commitments
- Able to communicate effectively as well as have an ability to build and establish relationships and provide a high-quality service to customers.
- Have a friendly approach and a good phone manner
- Emotionally intelligent
- Good teamwork skills and a commitment to collaboration
- Experienced in a working environment is helpful, but not essential

**Essential Requirements for the role**:

- Functional Skills Level 1 in Maths and English (or equivalent), which is a Grade D/E or 2/3 to begin the apprenticeship
- Ability to reach a Level 2 Functional Skills in both Maths & English by the End Point Assessment (EPA), if you do not already have this
- Have the right to work and study in England
- Have been ordinarily resident in the UK or EEA for three years before the apprenticeship start date

**What will you be doing?**

You will assist with the delivery of routine administrative tasks, dealing with day-to-day work including (but not limited to):

- Inputting data from source documents into the relevant recording system, checking the accuracy, verifying and correcting data
- Telephone calls
- Maintain your own diary and work pattern management
- Photocopying/ scanning
- Attend meetings with team colleagues and Managers, either in person or by video
- Working from home or in an office space
- Work alongside other administrative assistants and apprentices who will train you and support you through the day-to-day work
- Follow ECC policies and procedures for task completion and our expected standards of behaviours

**Why Essex?**

Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditio

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