Claims Operational Support Executive

1 month ago

Leeds, United Kingdom Aston Charles Full time

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result

This ‘Third Party Administrator - with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based position, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

In this varied and challenging role, you will play an integral part in supporting a truly inspirational Claims Leader in managing the UK team of Claims Adjusters. Duties will include, but not be limited to, ensuring that SLAs are adhered to throughout the workforce, processes and procedures are followed, and liaising with various internal and external stakeholders to ensure a seamless service throughout. This is a continually-evolving business, and as such, you’ll be involved with a wide range of fascinating projects and tasks as the company expands into new markets.

You must have previous insurance experience - ideally gained from within a claims environment, although those from an underwriting or broking background will be considered. With knowledge of the claims process, you’ll have a flair for the operational side of things, a passion for streamlining and improving processes, and a genuine interest in uniting stakeholders to ‘get things done.’ You’ll be working in an exciting, innovative and fast-paced environment, and therefore you must have the ability to work to tight deadlines, multi-task, and problem solve. You’ll be part of a highly positive and engaging team, and it is therefore imperative that you share these qualities.

You’ll be rewarded with a basic salary of £35K - £40K, together with a range of company benefits, including support towards professional qualifications.

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General Insurance and Financial Services Recruitment

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