Hotel / Resort Receptionist

6 months ago


Lymington, United Kingdom Elmers Court Hotel Full time

Join our exceptional Main Reception Team at Elmers Court Hotel & Resort, and you’ll be working in a fabulous four-star hotel environment, helping our guests book and arrange their relaxing stay in the New Forest.

We see you as a real ambassador of our company, operating on the front line with an organised, proactive approach and a meticulous eye for detail. You enjoy being part of a busy team but also have the drive to work on your own initiative, always keen to deliver the highest standards and exceed our guests’ expectations. The role includes working a combination of 7am-3pm and 3pm-11pm shifts.

As a member of the larger team, you will have the opportunity to learn about the broader operations of the hotel, as well as making friendships and building a network of colleagues. This is a great place to start if you are interested in the world of hospitality

Our team members play a key role in providing superb service and a luxurious experience for our guests, which is why we offer an excellent package, including training and development opportunities and fantastic benefits.

**Hours & Requirements**
- 0 hour contracted role available
- 8 hour shifts available, with shifts including Saturdays and Sundays.

Additional hours may be required to support the business at busy times i.e. Bank Holidays

**Salary**
- Earn up to £10.75 per hour dependent on experience.

**Benefits**
- Training provided by Reception Supervisor
- Uniform provided
- Substantial discount on rooms across the Macdonald Hotels & Resorts group
- 25% discount on food and drink within our hotels and resorts
- 25% discount on all spa treatments
- Access to the Employee Assistance Programme through Hospitality in Action
- Access to Wagestream, a user-friendly app which offers a real-time view of accrued pay and access to earned wages, as well as a savings function and independent financial tips.

**Job Types**: Zero hours contract, Permanent, Part-time, Full-time

**Salary**: Up to £10.75 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Gym membership
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Tips

Ability to commute/relocate:

- Lymington, SO41 5ZB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Reception: 1 year (preferred)

Work Location: In person



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