Head of Communications

2 weeks ago


Stafford, United Kingdom NHS Staffordshire and Stoke-on-Trent Integrated Care Board Full time

To lead the ICB’s Communication and Engagement team, providing all aspects of communications and engagement in a strategic and system focussed way. The post holder will ensure the delivery of the ICB’s statutory duties related to engagement and inequalities, to ensure the ICB is seen as an inclusive organisation. The post holder will also be responsible for delivering internal as well as external communication and engagement services.
- Providing inspirational leadership and day-to-day management of the ICB Communications and Engagement team
- Providing senior strategic advice and solutions to the ICB Directors and Associated Directors helping to protect and strengthen the ICB and ICS reputation.
- Leading and project, performance and budget managing allocated programmes and projects.
- Delivering senior strategic communications and engagement services, supporting the delivery of both core and non-core contracts.

To work as part of the senior management team to create a collaborative working environment to deliver and further develop high quality communications and engagement services in a complex and fast-moving environment

The Staffordshire and Stoke-on-Trent NHS Integrated Care Board (ICB) is responsible for planning functions; managing the NHS budget and arranging the provision of health services in the geographical area.

Location Home based/hybrid working (most of posts).

Travel on occasions to a Hub location with at least 1 days notice

New starters are expected to collect IT equipment, from offices in Stoke-on-Trent, and if based at home are required to have appropriate desk/chair/ relevant equipment in compliance with DSE regulations

Posts at Band 8c and above, will take part in the On-call rota, flexible over 7 days, supporting the System Control Centre, with full training provided.

Unconscious Bias/Invisible Disability Training and Equality Induction are mandatory.

Interviews may take place via MS Teams or in person
- Support the Director of Communications and Corporate Services and lead on whole system communication and engagement across the system to support effective population health management and enhance the reputation of the system.
- The role will work across all system partners providing strategic communications and engagement advice and support to a diverse range of colleagues.
- The post holder will lead on internal and external communications and engagement for the ICB and wider system, including media relations (both reactive and proactive), issues management, public awareness campaigns, digital communications, internal and external events and briefings for key external stakeholders.
- The postholder will lead the engagement function for the ICB to ensure public, staff and other key stakeholders are actively engaged and influence commissioning decisions in a way that contributes to improved health services.
- The post holder will be a senior link between the Voluntary Community and Social Enterprise (VCSE) sector and partners within the SSOTICB supporting communication and engagement. The enabler and conduit for the development and embedding of a robust partnership working within all levels of the ICB with the VCSE.



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