Health Care Support Worker-community Mental Health

7 months ago


Glasgow, United Kingdom NHS Scotland Full time

The shift pattern for this position is long days/ weekends.

The focus of this job is to provide additional health and social care support input as part of the Intensive and Unscheduled CAMHS which will involve working closely with a variety of disciplines including nursing, social work, adolescent psychiatry and psychology. The post-holder will be expected to take part in a wide range of therapeutic activities as directed by a qualified member of staff and as identified in care plans also be able to demonstrate the ability to work on their own initiative.

Duties will include offering telephone support to young people and their families when experiencing mental health crisis, engaging with health, social care and other professional agencies to support young people improve their mental health, wellbeing and recovery. The post-holder will be expected to manage a range of duties delegated to them including participating in assessment procedures, accurate record keeping, and participation in team meetings. In particular the post-holder will be responsible for contributing to the care and support of vulnerable young people referred to the service.

The post holder is required to be able to undertake duties without direct supervision working in partnership with patients, carers and other professionals/ agencies in line with legislative frameworks, agreed standards and clinical policies. This involves working in a variety of home/ near to home community environments, school settings and the secure estate within the NHS Greater Glasgow and Clyde area.

Under the direction of the qualified member of staff the post holder would be expected to;
- Providing Meal Time Support to young people with eating disorders within the community and also in hospital settings. Supporting young people on discharge from in-patient hospital care.
- Assisting with the delivery of prescribed care to young people with moderate to severe mental illness in the least restrictive environment.
- The post holder will be able to triage crisis/duty calls into the service and offer young people guidance and support regarding their mental health crisis under the supervision of the senior nurses in the team.

The post holder will have the ability to take a flexible and recovery based approach to the changing needs of the patients and be able to identify risk and respond appropriately to each individual situation.

The post holder will be expected to participate in supervision and appraisal as an integral part of this post. Essential CAMHS training is provided to obtain the skills and competencies required to fulfil the requirements of the role. The post holder will be provided with line management supervision and clinical supervision as per policy with access to continuous professional development. Participating in regular line management supervision and Clinical Supervision are critical aspects of the role.

The post-holder will undertake allocated duties/ tasks within a legal & ethical framework as defined by:

- Health Care Support Workers (HCSW): Code of Conduct
- National mental health related legislation
- National and local policy, guidelines and protocols

The service is available 7 days a week, 365 day a year.
The working hours are 8am-8:15pm.
Full Driver’s License is essential for the post.



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