Facilities Support Operative

3 weeks ago


Workington, United Kingdom Mitie Full time

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

**Contract Type**: Permanent

**Shift Pattern**: Part Time

**Hours** of work**

09:00-13:30 Mon-Fri (30 minute unpaid break) 20

**Salary**:
**£10,296**

**Job Purpose**

Working under the supervision of the Assistant Facilities manager, the role will undertake a variety of duties, supporting the efficient day to day operation of the building. Duties include escorting contractors, regular Planned Preventative Maintenance tasks, providing administrative support to the Facilities Management team and to provide cover for the wider Mitie team as required.

**Responsibilities**
- Support the attendance of maintenance contractors to site, escorting and providing access, dealing with related administration.
- Undertake routine planned preventative maintenance tasks.
- Complete administrative tasks as directed by management.
- Support wider FM functions onsite to ensure daily running of the site
- Assist in the event of an emergency evacuation
- To manage and record management information relevant to the role.
- Participate in the Health and Safety Policy of the company and report any dangers, hazards or other issues that may be encountered to the appropriate person.
- Deliver high standards of customer service, providing assistance in a timely, efficient, friendly and helpful manner.
- To support a high level of building security.
- To maintain a clean and smart appearance wearing the approved Mitie uniform.
- Undertake other duties which may be required which are within the capability of the person.

**Knowledge Skills and Experience**

**Required**:

- Computer literate, competent in the use of MS Office
- High level of customer care skills with customer service focussed approach
- Highly self-motivated, flexible and with the ability to manage own workload.
- Ability to work with mínimal supervision, lone working at times.
- Show initiative, with an ability to problem solve.
- Efficient and courteous manner, with respect for race and diversity
- Approachable, polite and an effective communicator
- Ability to receive instruction and develop new skills.
- Flexibility to work overtime - sometimes at short notice

**Desirable**:

- Trained first aider (training will be provided as this is a mandatory requirement)
- Manual handling training
- Previously worked in a similar role
- IOSH Managing Safely
- Previous experience using Office 365 and Microsoft SharePoint



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