Ward Clerk

Emergency Care Ward Clerk Band 2 (part-time 30hours per week)

With opportunity to progress to Band 3

It is an exciting time to be joining our team of emergency care ward clerks who rotate into the Acute Medical Unit (AMU), Short Stay Unit (SSU) and Ambulatory Emergency Care Unit (AECU) at the Royal Berkshire Hospital with great development and career opportunities.

The 3 units work closely together providing medical assessment of patients requiring immediate investigations, stabilisation and treatment. The units are all very busy with a fast turnover of patients. You will work very closely with the nurse in charge to support the smooth running of the unit. Some of you duties will include; completing administration duties by admitting, transferring and discharging patients from the electronic patient records, booking follow up appointments, answering and directing phone calls, meeting and greeting patients and relatives. You will receive training and support to work in all the units by a senior ward clerk and will be a valued member of the Multi-Disciplinary Team. Your training will also be supported by a competency to aid your career progression from a band 2 to a band 3.

We are looking for individuals who are enthusiastic, caring & compassionate, work well within a team. This is a great opportunity for anyone wanting a career in health care/medicine. Individuals will be expected to work a range of shifts including day / evenings and weekends.

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”

Royal Berkshire Hospital has been rated ‘Good’ following our recent CQC inspection and is committed to delivering high quality care to our patients, which is driven through our core values: Compassionate, Aspirational, Resourceful, Excellent.

Come and join our friendly, sociable multi-disciplinary team were you will be supported both professionally and personally. You will be welcome as a new member of our family.

Answer general enquires in a helpful and sympathetic manner

To ensure all correct data is entered onto hospital appointment system

To ensure the ward areas is kept well stocked with stationary, and photocopying as required

Data entry & reports

To ensure patients confidentiality is maintained

To maintain a professional approach whilst in clinical areas

Liaise on a daily basis with nurse in charge

Booking transport as requested and ensuring EDLs are completed in a timely manner

To be able to use the EPR system

Liaise with the facilities department on behalf of staff, logging maintenance requests.