Trade Supervisor
3 days ago
**Havant to Southampton Areas**
**Up to £39,780 per annum + out of hours (1 in every 6 weeks - £450 retainer, £57 per job regardless of completion. Bank Holidays out of hours - 8 hours taken as TOIL or paid in lieu)**
All provided:
- **Company van**:
- **Fuel card**:
- **Uniform**
Hyde is looking to recruit a Trade Supervisor within the Voids team.
Hyde is one of the UK’s leading Housing Associations. Property Maintenance at Hyde is responsible for ensuring that we provide all customers with a safe and decent home. As a Trade Supervisor at Hyde you will oversee and manage the Responsive Repairs, Plannedand Void service ensuring a customer focused approach and a right first time repairs service in line with agreed budgets and performance measures.
Key Responsibilities of a Trade Supervisor:
- To manage the team to ensure that key performance indicators, such as Customer Satisfaction, RTF and repairs priorities, are achieved and that works orders are closed down within agreed timescales.
- Manage trades operatives to ensure right first time completion of jobs and that all health and safety is complied with to safeguard our staff and the general public.
- Ensure that works allocation is monitored to ensure full use of time is achieved.
- Participate in the Duty Managers out of hours’ service delivery on a rota basis ensuring issues are responded to promptly and an efficient service is delivered to customers.
- Provide training and any required support tools in order to coach and equip individuals with appropriate business knowledge and skills.
Skills and Experience Required
- Residential experience needed
- Trade Supervisory experience minimum 2 years
- Social Housing experience within voids is essential
- Site visit experience
**Benefits**:
- 39 hours per week (Monday to Friday), 26 days holiday
- PDA provided
- Fuel card
- Company van
- Uniform provided
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package
- Sick Pay
Diversity and Inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatestideas and discoveries come from a diverse mix of minds, backgrounds and experiences and we’re committed to cultivating an inclusive workplace which reflects our customer profile where everyone is proud to be unique.
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