Customer Assistant

3 days ago

Bangor, United Kingdom Marks & Spencer Full time

Customer Assistant - Hospitality - Bangor 20hrs Temporary

Tues 16.00 - 20.00

Wed 16.00 - 20.00

Thurs 16.00 - 20.00

Fri 16.00 - 20.00

Sat 16.00 - 20.00

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

  • Customer Assistant

    7 months ago

    Bangor, United Kingdom M&S Full time

    **Summary** Customer Assistant - Clothing & Home - Bangor 20 hrs Permanent **All the details** **Customer Assistant - Clothing & Home - Bangor 20 hrs Permanent** **Monday 18:00 - 22:00** **Wednesday 18:00 - 22:00** **Thursday 18:00 - 22:00** **Friday 18:00 - 22:00** **Saturday 12:00 - 16:00** **Purpose** To deliver a great shopping experience for...

  • Customer Assistant

    6 months ago

    Bangor, United Kingdom M&S Full time

    **Summary** Customer Assistant - Clothing & Home - Bangor NI 37.5 Hours Permanent **All the details** Customer Assistant - Clothing & Home - Bangor NI 37.5 Hours Permanent Week 1 Mon 10.00 - 18.00 Tue 10.00 - 18.00 Thurs 10.00 - 18.00 Fri 14.00 - 22.00 Sat 09.00 - 17.00 Week 2 Sun 10.00 - 18.00 Tue 10.00 - 18.00 Wed 10.00 - 18.00 Thurs 10.00 -...

  • Customer Assistant

    6 months ago

    Bangor, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Bangor NI 12hrs permanent (Due to operational requirements, this role is suitable for 18 years and over) **All the details** Customer Assistant - Foods - Bangor NI 12hrs permanent (Due to operational requirements, this role is suitable for 28 years and over) Week 1: Sunday 16:00 - 20:00 Wednesday 20:00 -...

  • Customer Assistant

    7 months ago

    Bangor, United Kingdom M&S Full time

    **Summary** Customer Assistant - Clothing & Home - Bangor NI 37.5 hrs Permanent **All the details** Customer Assistant - Clothing & Home - Bangor NI 37.5 hrs Permanent Week 1 Sun 10:00 - 18:00 Mon 10:00 - 18:00 Wed 10:00 - 18:00 Thur 10:00 - 18:00 Fri 14:00 - 22:00 Week 2 Mon 10:00 - 18:00 Tue 10:00 - 18:00 Wed 10:00 - 18:00 Fri 14:00 -...

  • Customer Assistant

    7 months ago

    Bangor, United Kingdom M&S Full time

    **Summary** Customer Assistant - Clothing & Home - Bangor NI - 37.5 hrs permanent **All the details** Customer Assistant - Clothing & Home - Bangor NI - 37.5 hrs permanent Week 1: Monday: 14:00 - 22:00 Tuesday: 10:00 - 18:00 Thursday: 10:00 - 18:00 Friday: 10:00 - 18:00 Saturday: 10:00 - 18:00 Week 2: Sunday: 10:00 - 18:00 Monday: 14:00 -...

  • Customer Assistant

    7 months ago

    Bangor, United Kingdom M&S Full time

    **Summary** Customer Assistant - Cafe - Bangor NI 23 Hours Permanent **All the details** Customer Assistant - Cafe - Bangor NI 23 Hours Permanent Mon 11.00 - 15.00 Tues 10.00 - 18.00 Wed 10.00 - 18.00 Sat 11.00 - 15.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways...

  • Customer Assistant

    6 months ago

    Bangor, United Kingdom M&S Full time

    **Summary** Customer Assistant - Cafe - Bangor 22.5 hrs Temporary **All the details** **Customer Assistant - Cafe - Bangor 22.5 hrs Temporary** Tuesday 10:00 - 18:00 Thursday 10:00 - 18:00 Saturday 10:00 - 18:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of...

  • Customer Service Assistant

    6 months ago

    Bangor, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant - Nights **Location**: Bangor, LL57 4BG **Hours**: Part-Time Hours Available **Hourly Rate**: £10.50 **Bonus Scheme**: Quarterly Bonus Incentive! We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+ for night shift). What’s in it...

  • Customer Service Assistant

    7 months ago

    Bangor, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant - Nights **Location**:Bangor, LL57 4BG **Hours**:Part-Time Hours Available **Hourly Rate**: £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+ for night shift).** **What’s in...

  • Customer Service Assistant

    4 days ago

    Bangor, United Kingdom Euro Garages Full time

    **Role**: Customer Service Assistant **Location**: Bangor, LL57 4BG **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 **Bonus Scheme**: Quarterly Bonus Incentive! We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a...

  • Customer Service Assistant

    7 months ago

    Bangor, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Bangor, LL57 4BG **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...

  • Customer Service Assistant

    7 months ago

    Bangor, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Bangor, LL57 4BG **Hours**: Part-Time - 16 Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...

  • Customer Assistant

    7 months ago

    Bangor, United Kingdom Marks & Spencer Full time

    Customer Assistant - Bank and Service Colleague - 20hrs permanent Week 1: Sunday 13:00-17:00 Monday 13:00 - 17:00 Thursday 13:00 - 17:00 Friday 13:00 - 17:00 Saturday 13:00 - 17:00 Week 2: Sunday 13:00 - 17:00 Wednesday 13:00 - 17:00 Thursday 13:00 - 17:00 Friday 13:00 - 17:00 Saturday 13:00 - 17:00 Week 3: Sunday 13:00 - 17:00 Tuesday 13:00 -...

  • Customer Service Assistant

    7 months ago

    Bangor, United Kingdom Bangor University Full time

    Bangor University is seeking a full time permanent Customer Service Assistant to join the team at the Canolfan Brailsford Sports Centre. Customer service staff have a key role in the day-to-day smooth running of the Sports Centre and deal with a range of face-to-face and telephone enquiries. The post holder will have 4 GCSE’s grade A* - D (or equivalent)...

  • Customer Service Assistant

    7 months ago

    Bangor, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant - Nights **Location**: Bangor, LL57 4BG **Hours**: Part-Time Hours Available **Hourly Rate**: £11.00 **Bonus Scheme**: Quarterly Bonus Incentive! We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+ for night shift). What’s in it...

  • Customer Service Assistant

    2 days ago

    Bangor, United Kingdom Bangor University Full time

    Bangor University is seeking a Permanent full time Customer Service Assistant to join the Front of House team. Working across various areas of the University, customer service staff have a key role in the day-to-day smooth running of the University and deal with a range of face-to-face and telephone enquiries. The ability to utilise a computerized Point of...

  • Customer Service Assistant

    2 days ago

    Bangor, United Kingdom Bangor University Full time

    Bangor University is seeking a permanent full time Customer Service Assistant to join a busy team providing a Front of House service to all visitors, University students and staff. You will have experience of providing excellent customer service as well as good IT and administration skills. You will work well in a team and have good interpersonal and...

  • Customer Assistant Checkouts

    5 days ago

    Bangor, United Kingdom Tesco Full time

    About the role**Customers are at the heart of everything we do.** It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so rewarding. Being a colleague in one of our stores means that you will help to serve our...

  • Customer Assistant

    6 months ago

    Bangor, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas - Bangor NI 16 Hours **All the details** Customer Assistant - Christmas - Bangor NI 16 Hours **Sun 15.00 - 19.00** **Wed 18.00 - 22.00** **Thurs 18.00 - 22.00** **Sat 15.00 - 19.00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before...

  • Customer Service Specialist

    3 months ago

    Bangor, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Bangor, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist customers...