Solutions Manager

5 months ago

Hatfield, United Kingdom Ocado Group Full time

**Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.**

**About us**

**About the role**

Ocado Smart Platform (OSP) is the market leading grocery eCommerce platform chosen by retailers worldwide to step-change their eCommerce proposition. OSP incorporates eCommerce, Logistics, Supply Chain, Last Mile, Store Pick and cutting edge Material Handling Equipment to provide an end-to-end eCommerce grocery solution - powering our highly automated Customer Fulfilment Centres (CFCs) and leveraging our partners existing store estate, Our mission is to change the way the world shops, for good - implementing OSP in grocery retailers around the world using our disruptive business model.

As a Solutions Manager, you will be responsible for the definition and management of our Partners end to end capability roadmap, ensuring their requirements are fully represented and understood whilst managing their expectation in line with the Platform Roadmap. You will liaise closely with the Partner and the wider Ocado Solutions organisation to support the implementation of our Ocado Smart Platform (OSP) for our clients internationally.

Initially, you will join the Solutions Managers Centre of Excellence to understand the team and role, whilst at the same time, helping support all Solution Management related activities and processes, with a view to move into a Partner team.

***You will be**
- The Solutions Manager will work with their Partner to define the overall solution that meets their business needs and objectives.
- The Solutions Manager will ensure that our Partners take full advantage of the current and future functionality of OSP, thus enabling a best in world grocery ecommerce experience.
- The Solutions Manager will be the main point of contact for their Partner and will work closely with the Ocado Solutions Partnership and Commercial teams to ensure a positive partner relationship.
- The Solutions Manager will act as a point of liaison between the Partner and Ocado Technology to ensure the Partner understands the OSP Platform Roadmap and the delivery of future capabilities.
- The Solutions Manager will work closely with their Partner to assess their needs and understand future requirements and represent their Partners at product and feature discussions, inputting data driven partner use cases and scenarios.
- The Solutions Manager will act as a first level support, escalating Roadmap issues to the relevant Product and Development teams.
- The Solutions Manager, working alongside the Project Delivery Manager, will be responsible for creating and running the Business Readiness program to deliver the product to the client.
- The Solutions Manager will, from time to time, be required to work in the Solutions Management Centre of Excellence, helping support the Solutions Management function with process improvements and related activities.

***About you**
- BA/BS degree or equivalent practical experience
- Experience in managing strategic partnerships or client relationships
- Experience working for technology companies - managing clients needs and strategic objectives
- Excellent problem solving and strong analytical skills, attention to detail is essential
- Ecommerce / Grocery industry knowledge desirable
- Experience working cross-functionally, both internally and externally, to drive partnerships or projects
- Great people management skills with the ability to work in a fast paced, flexible way
- Ability to influence senior stakeholders
- Excellent communicator, able to distil complex messages
- Ability to understand and optimise competing priorities within a resource constrained environment
- Good negotiation skills
- Loves to be client facing, enjoys challenging conversations and resolving conflicting agendas

***What we offer you**

Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.
- 30 days 'working from anywhere in the world' policy
- Wellbeing support through dedicated apps and an Employee Assistance Programme
- 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
- Pension scheme (various options available including employer contribution matching up to 7%)
- Generous Private Medical Insurance (within the first month of joining)
- Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)
- 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
- Train Ticket loan (interest-free)
- Cycle to Work Scheme
- Free shuttle bus to and from Hatfield Train Station to the Hatfield offices
- Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
- Opportunity to participate in Sharesave and Buy as You Earn share schemes

  • Solutions Manager, Pre-sales

    6 months ago

    Hatfield, United Kingdom Ocado Group Full time

    Pre Sales Solutions Manager Work Location(s) : Hatfield & remote working with regular worldwide travel required About Ocado At Ocado, in everything we do, we strive to offer the very best to our customers - the best service, the best quality and the very best customer experience. That begins with each and every one of us and how we behave. Our values are...

  • Ecommerce Solution Owner

    5 months ago

    Hatfield, United Kingdom Computacenter Full time

    **Location**: UK - Hatfield, UK - London, UK - Reading, UK - Nottingham, UK - Manchester, UK - Edinburgh, UK - Milton Keynes | **Job-ID**:203618 | **Contract type**:Standard | ** Business Unit**: Others **Life on the team** You are keen on eCommerce and want to play an important role in our eCommerce solution stack? Then you've come to the right place!...

  • Financial Management Coordinator

    3 days ago

    Hatfield, Hertfordshire, United Kingdom Slice Solutions Full time

    Slice Solutions: Accountancy ServicesJob Type: Part-time, PermanentEstimated Salary: £14.00 per hour (based on 20 hours per week)We are seeking a skilled Senior Account Specialist to join our team at Slice Solutions, a leading accountancy business. The successful candidate will have a strong background in financial management, previous practice experience,...

  • Digital Solution Architect

    1 month ago

    Hatfield, Hertfordshire, United Kingdom Computacenter AG & Co. oHG Full time

    Job Opportunity: Solution ArchitectComputacenter is seeking a skilled Solution Architect to join our dynamic Workplace Consultancy Practice. As a key member of our team, you will play a vital role in shaping and delivering IT infrastructure strategies for our clients.Key Responsibilities:Collaborate with senior IT management and C-level customers to develop...

  • Facilities Management Assistant

    4 weeks ago

    Hatfield, Hertfordshire, United Kingdom CBW Staffing Solutions Full time

    We are seeking a skilled Helpdesk Administrator to join our team at CBW Staffing Solutions.Job SummaryThe ideal candidate will have experience in facilities management, helpdesk operations, and general administration.Key ResponsibilitiesRespond to and manage helpdesk inquiries and requests in a professional and timely manner.Monitor and maintain the...

  • Digital Solutions Architect

    1 month ago

    Hatfield, Hertfordshire, United Kingdom Computacenter AG & Co. oHG Full time

    Customer Solutions ArchitectLocation: UK | Job-ID: | Contract type: Standard | Business Unit: Sales & Pre-Sales & AlliancesLife on the teamOur Managed Services Sales team is a specialist sales function that drives the sales effort and secures and grows our services revenues and contract base.We achieve this by working closely with the technical teams to...

  • Chief Systems Solutions Architect

    7 days ago

    Hatfield, Hertfordshire, United Kingdom Alstom Full time

    Job DescriptionAs a Chief Systems Solutions Architect at Alstom, you will play a critical role in developing and delivering signalling systems solutions for the UK and Ireland.Your primary focus will be on ensuring the reliability, maintainability, and safety principles of our projects. You will work closely with cross-functional teams to develop and...

  • Fleet Management Leader

    4 days ago

    Hatfield, Hertfordshire, United Kingdom XPO TRANSPORT SOLUTIONS UK LIMITED Full time

    Drive Success with XPO Transport Solutions UK LimitedAs a seasoned leader in the logistics industry, you understand the importance of effective team management and strategic planning. At XPO Transport Solutions UK Limited, we offer a unique opportunity to leverage your expertise and contribute to our growth and success.As a Logistics Operations Manager, you...

  • IT Customer Solutions Analyst

    4 weeks ago

    Hatfield, United Kingdom CV-Library Full time

    Group IT Customer Solutions Analyst £28k plus Benefits Hybrid - 3 days in office per week. Hatfield, Hertfordshire An exciting opportunity has arisen for an IT Customer Solutions Analyst within our Group IT Team. In this role you will be providing front line technical support and solutions to internal and external product stakeholders. You will be...

  • Corporate Move Manager

    3 months ago

    Hatfield, United Kingdom Alchemy Global Talent Solutions Full time

    Alchemy is collaborating with a reputable moving and removals firm in Hatfield that is searching for a Corporate Move Manager to join their seasoned team.Responsibilities of the Corporate Move Manager include, but are not limited to:Responding quickly to incoming calls and emails.Offering customised relocation and removals quotes for both local and...

  • Corporate Move Manager

    3 months ago

    Hatfield, United Kingdom Alchemy Global Talent Solutions Full time

    Alchemy is collaborating with a reputable moving and removals firm in Hatfield that is searching for a Corporate Move Manager to join their seasoned team.Responsibilities of the Corporate Move Manager include, but are not limited to:Responding quickly to incoming calls and emails.Offering customised relocation and removals quotes for both local and...

  • Corporate Move Manager

    4 months ago

    Hatfield, United Kingdom Alchemy Global Talent Solutions Full time

    Alchemy is collaborating with a reputable moving and removals firm in Hatfield that is searching for a Corporate Move Manager to join their seasoned team.Responsibilities of the Corporate Move Manager include, but are not limited to:Responding quickly to incoming calls and emails.Offering customised relocation and removals quotes for both local and...

  • Senior Proposition Solutions Architect

    3 days ago

    Hatfield, United Kingdom Ocado Group Full time

    Senior Proposition Solutions Architect | Ocado Intelligent Automation | Hatfield | Hybrid (2 days office) Ocado OIA (Ocado Intelligent Automation) is a division within Ocado Technology that focuses on developing advanced automation and robotics systems for Ocado's smart warehouses and fulfilment centres. This unit works on creating solutions that enable the...

  • Corporate Move Manager

    3 weeks ago

    Hatfield, United Kingdom Alchemy Global Talent Solutions Full time

    Job Description Alchemy is collaborating with a reputable moving and removals firm in Hatfield that is searching for a Corporate Move Manager to join their seasoned team. Responsibilities of the Corporate Move Manager include, but are not limited to: Responding quickly to incoming calls and emails. Offering customised relocation and removals quotes for...

  • Technical Solutions Consultant

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Ocado group Full time

    About Ocado GroupOcado Group is an equal opportunities employer, committed to ensuring that all potential employees are treated fairly and equally.Our MissionWe're a technology-led company providing a unique end-to-end solution for customers globally. Our new mission focuses on selling our ASRS product to organisations outside of grocery e-commerce across...

  • Senior Software Solutions Architect

    3 days ago

    Hatfield, United Kingdom Ocado Group Full time

    Senior Software Solutions Architect | Ocado Intelligent Automation | Hatfield | Hybrid (2 days office) Ocado OIA (Ocado Intelligent Automation) is a division within Ocado Technology that focuses on developing advanced automation and robotics systems for Ocado's smart warehouses and fulfilment centres. This unit works on creating solutions that enable the...

  • Senior Microsoft Solutions Architect

    1 month ago

    Hatfield, Hertfordshire, United Kingdom Hamilton Barnes Associates Limited Full time

    We are seeking a Senior / Lead Microsoft Solutions Architect to join our client's team and lead their technical endeavors. This role is crucial to their operations, as they seek to maintain their position as a market leader in delivering innovative IT solutions to our diverse client base.This individual will be responsible for taking charge of Pre-Sales,...

  • Commercial Service Manager

    5 days ago

    Hatfield, Hertfordshire, United Kingdom Vector Recruitment Solutions Ltd Full time

    Job DescriptionWe are seeking a highly skilled Commercial Service Manager to join our team at Vector Recruitment Solutions Ltd. The successful candidate will be responsible for managing a portfolio of large accounts and identifying new business opportunities within the Drainage industry.Main Responsibilities:Develop and maintain strong relationships with key...

  • Industrial Project Manager

    4 weeks ago

    Hatfield Peverel, United Kingdom PSR Solutions Full time

    Job Role: Finishing ManagerJob Description: PSR Solutions is recruiting for a Finishing Manager on an industrial scheme. The successful candidate will be responsible for ensuring works are completed to standards, signing off and handing work over to the client, and managing trades and subcontractors. The ideal candidate will have 5+ years of experience in...

  • Senior Lifecycle Services Solution Developer

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Computacenter Full time

    About the RoleAs a Senior Service Architect, Lifecycle Services at Computacenter, you will be a subject matter expert in lifecycle and supporting services enabling technologies and tooling. This includes device lifecycle management, DaaS, device configuration, disposal services, break/fix, field and dispatch within an ITIL framework.You will holistically...