Technology Team Lead

2 weeks ago

Luton, United Kingdom TUI Full time

TUI Group is the world’s number one integrated tourism business. Engagement and Product Domain is a global team within TUI technology responsible for the delivery and operation of customer facing web services. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps, and Agile Delivery providing services across the UK, Ireland, Sweden, Norway, Denmark, Finland, Germany, Belgium, and The Netherlands.

We are looking for a talented and dedicated leader to join the newly formed Engagement and Product technology organisation which delivers and operates customer facing web services across several markets.

Technology Team Lead is a key role within in the domain and is responsible for a leadership of one cross-functional team and for the delivery of business value in line with business needs and TUI’s strategy. You need a strong record of accomplishment of genuine delivery accountability in agile environments hands on delivery experience combined with successfully managing multiple initiatives and stakeholders in various situations.

**ABOUT THE JOB**:
As a Technology Team Lead, your role will see you tackling multiple challenges and working closely with the Head of Technology, Product Owner and with a varied set of stakeholders in various situations every day. You will need to be resilient, innovative, and engaging in your practices to guide your team to provide technology solutions that result in the best possible digital experiences for our customers.

You will need to have a strong awareness of a range of technologies along with the ability to understand architecture and design of digital systems to effectively lead and support a team of engineers and other technology professionals.

In your role, one of your key responsibilities is to the people you support, ensuring that they are growing within their area of expertise, acquiring new skills, doing valuable work, working well together, and feeling engaged and supported. You will act as a servant leader and enabler for your team, helping to develop and maintain delivery plans, timescales, resource requirements, key deliverables/milestones, risks, and progress, taking accountability for the end-to-end delivery of your teams’ product. You will take responsibility for expansion and further development of agility within your area and the domain. You will focus on helping your team to self-organise, and to keep increasing its capabilities and autonomy.

You will identify and actively manage impediments, assuring transparent communication on the progress, the impediments & solutions. You will excel at identifying, de-escalating, and resolving conflicts within and between teams. In collaboration with the Head of Technology, you will also plan and manage costs of your team and pro-actively look for efficiencies and motivate your team to achieve the OKRs agreed for your team/pod and the strategic results for the Product & Engagement domain. Where relevant, you will also take responsibility for prioritisation of work within technical teams.

You will be responsible (dependent on market area rules) for identification and recruitment of new talent into your team, coaching and mentoring existing and new team members and supporting their career development. You will focus on creating a culture of technical excellence, innovation, learning and continuous improvement.

Security is part of everyone’s job. At TUI, we practise secure behaviours first in everything we do.

**ABOUT YOU**:

- Experience of delivery using a modern Software Development Lifecycle with a technical understanding of each step in the lifecycle, the importance of SDLC (Software Development Life Cycle) practices for an effective team and a proven record of advocating for and leading continuous improvement in technical best practices.
- Knowledge of a range of languages such as JavaScript/NodeJS, Go, Java as well as CI/CD implementations (Gitlab preferred), infrastructure as code preferably on AWS (Amazon Web Services) and the ability to support the team implementing with these technologies.
- Good understanding of software architecture strategies and design patterns and the impact choices in this area have on software delivery such as in performance, maintainability, and extensibility.
- Sound understanding of the separate phases of product delivery with the ability to contribute to, plan and run them. Experience maintaining a product through the delivery phases into live and then into retirement, iterating the product through its lifespan to continuously meet user needs.
- Can lead a continual planning process in a complex environment, planning beyond product delivery. Able to identify dependencies in plans across capabilities and co-ordinate delivery.
- Able to support the Head of Technology with effective budget management with the constraints given for your team.
- Able to define, measure and own KPIs (Key Performance Indicators) for the team’s performance, using th

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