Money Advice Projects Supervisor

2 weeks ago


Liverpool, United Kingdom Citizens Advice Full time

**Position**: Money Advice Projects Supervisor

**Location**: Liverpool

**Closing date**: 31 May 2023

**Role details**:
Job title:
Money Advice Projects Supervisor

**Location**:
Liverpool

**Salary**:
£28,090 per annum

Salary pro rata:
No

London allowance:
No

Hours per week:
35

Type of contract:
Permanent

31.05.2023

Interview date:
07.06.2023

Citizens Advice Liverpool are looking for a Money Advice Projects Supervisor to support the Head of Money Advice and Financial Inclusion Services to enable them to focus on project management and service development. The post-holder will specifically supervise our specialist Energy team and our Financial Keyworker support team (9 staff), providing line management as well as technical supervision and answering day to day queries from staff and project teams.

The post-holder will also support the delivery of services by:

- Line management of staff and completion of regular Support and Supervision and Training -Plans for these project staff.
- Ensure project staff meet their performance and (Energy) quality service delivery targets.
- Completion of some Energy Casework to enable full organisational targets to be met.
- Assisting with Fuel Voucher issues, liaising with the Fuelbank Foundation, where clients have non-standard identification or are struggling to redeem vouchers.
- Collating Energy Advice Project and Energy Outreach Project case data to assist with target achievement for these contracts.
- Some attendance at funder and project meetings to represent Citizens Advice Liverpool.
- Completion of project reports, case studies and feedback to funders to comply with contractual requirements.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.



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