Restaurant Supervisor

6 months ago


Sunderland, United Kingdom The Wavendon, Sunderland Full time

Responsibilities:

- Oversee daily operations of the restaurant, including managing staff, ensuring customer satisfaction, and maintaining quality standards.
- Create and implement strategies to increase revenue and profitability.
- Train and develop staff members to provide exceptional service and maintain a positive work environment.
- Monitor inventory levels and order supplies as needed.
- Ensure compliance with health and safety regulations.
- Handle customer complaints and resolve issues promptly.
- Collaborate with the kitchen staff to develop and update menu offerings.
- Maintain a clean and organized restaurant environment.

**Skills**:

- Strong leadership abilities to effectively manage a team of restaurant staff.
- Excellent communication skills to interact with customers, staff, and vendors.
- Knowledge of food production processes and culinary techniques.
- Understanding of hospitality industry trends and customer preferences.
- Ability to multitask in a fast-paced environment.
- Experience in bartending or knowledge of beverage service is a plus.
- Familiarity with kitchen operations and equipment.

**Job Types**: Part-time, Full-time

**Salary**: £11.00-£11.50 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Every weekend

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 3 years (preferred)
- Bar management: 1 year (preferred)
- Restaurant: 5 years (required)
- Customer service: 5 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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