Receptionist Administrator for Private Gp Clinic

2 weeks ago


York, United Kingdom Stonegate Medical Clinic York Full time

**Position: Full-Time Patient Coordinator (Reception & Administration) Immediate Start**

Join the esteemed team at Stonegate Medical Clinic York, a top-rated Private Medical & GP clinic known for its excellence in providing a comprehensive array of doctor-led services.

Are you ready for an exciting opportunity? Stonegate Medical Clinic is searching for a dynamic "Patient Coordinator" to support our York practice. In this role, you will provide stellar reception and administrative assistance to both our staff and patients, ensuring seamless operations.

Key Responsibilities:

- Reception: Delivering a polished reception service, warmly welcoming and assisting patients with professionalism. Efficiently handling calls, managing patient bookings, and accurately addressing enquiries while documenting messages. Maintaining a detailed log of incoming calls and queries. Managing payments and ensuring timely referrals to relevant hospitals and departments.
- Administrative Support: Recording patient notes in our online system and managing various documentation. Effectively communicating pertinent notes to other GP services. Maintaining consistency in formatting and document naming for easy retrieval.
- Stay Informed: Keep abreast of current health issues to ensure our website and social media platforms are consistently updated.
- Office Management: Assist with various administrative tasks as required to ensure smooth operations.

Qualifications:

- Proven track record of providing high-quality administration support, sales, and customer service within a team environment. Supervisor or managerial experience is advantageous.
- Exceptional customer service skills and the ability to showcase relevant experience, achievements, and competencies.
- Compensation commensurate with experience.

Additional Preferred Qualifications:

- Previous reception or client-facing experience.
- Minimum of 2 years' administration experience.
- Proficiency in Microsoft Office suite.

We do not engage with recruitment agencies.

Join us in delivering exceptional care and service to our patients.

Pay: £12.00-£12.75 per hour

Expected hours: 38.75 per week

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 22/05/2024



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