Legal Support Officer

6 months ago

Northampton, United Kingdom Northampton General Hospital Full time

Corporate ResponsibilitiesTo support the Legal Services Manager in providing a professional service in respect of Litigation Claims, Inquests and other legal matters which arise such as Court of Protection Orders. To liaise with senior leaders in the Trust as required to provide briefings related to cases on going and guide decision making based on facts available. To generate reports are required which are suitable for a range of audiences, including external partners, courts and the public if required. To escalate any concerns or high interest claims or inquests whether potential or ongoing to the Legal Services Manager or head of Governance immediately.

To obtain and collate statutory documentation for the RPST claims for NHSR and advise on liability based on the information gathered. Supporting Clinical ExcellenceWork closely with clinical and other teams to provide support and expertise in the litigation/inquest process in order to support clinical excellence in care of NGH patients. Ensure Trust policies and National Peer reviewed publications/National Guidance is used as the benchmark for care when considering claims and inquest risks Supporting Patient ExcellenceTo ensure that lessons learnt from legal cases/inquests are disseminated to the Directorate/Division to maximise learning to improve patient safety People/Management ExcellenceIn conjunction with the Claims Team, ensure that the use of resources within the team is maximised Maintain databases as required by the Legal Services Manager Supporting Financial ExcellenceBe aware of the financial implication of the work of the team and ensuring a Best Value approach when liaising with NHSR and the Trust Solicitors Identify trends and seek ways of using this to improve safety in the Trust thus reducing the litigation burden on the Trust. Identify potential and actual risks identified through claims and bring to the attention of the Claims Manager Support the management and coordination of the Employers and Public Liability Claims process against the Trust in line with the Ministry of Justice Civil Procedure Rules and NHS Resolution reporting requirements.

Identify documentation necessary for NSHR to admit/repudiate RPST (Risk Pooling Scheme for Trusts) claims in the time limit stipulated by the Civil Procedure Rules. Service Development/ Quality Improvement ResponsibilitiesEnsuring Lessons learnt are shared with key leaders in the organisation to enhance care of patients in the future Assist the Legal Services Manager to contribute to training opportunities and staff induction within the Trust in relation to the work of the Claims team; Foster a clear awareness and understanding of the legal processes and issues relating to healthcare litigation and claims. General ResponsibilitiesBuild and maintain good relationships with clinical and non-clinical staff across the Trust and with other local services and organisations; Develop and maintain a clear knowledge and understanding of the roles and responsibilities of the NHSR; Prioritise an unpredictable workload maintaining the flexibility to change priorities at the last minute. Handle complex and occasionally distressing information in a sensitive manner extracting the details required and maintaining discretion.

Ensure all timescales (internal and external, including legal) are met

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