Back of House Supervisor

6 months ago

London, United Kingdom Compass Group Full time

Back of House Supervisor - The Excel London
- £30,000 per annum
- 5 out of 7 days per week
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare - Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts - up to 55% off cinema tickets
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts - Discounts with holiday companies such as TUI and Expedia
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
- Meals on duty
- Vodaphone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH’s and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's 1st birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products

ExCel is the UK’s leading convention and exhibition centre. We cater for over 300 events per year, meeting a hugely diverse range of requirements. From a fine dining experience for thousands of delegates, to an on-the-go lunch for an exhibitor team, we operate on all scales with outstanding care in every service area. Our business is growing and we are creating new and exciting possibilities every day through our partnership with our client, event organisers and exhibitors.

The role of Back of House Supervisor is a fabulous opportunity to work with a great team and be a part of delivering exceptional events at the ExCeL London Hospitality.

Reporting to the Back of House Manager, you will be directly responsible for the key result areas below. (Amongst other, general responsibilities)

**Operations**:

- Delivery of consistent and exceptional service standards to achieve and ideally exceed
- agreed unit targets and grow our reputation for legendary customer service.
- Close and detail liaison with exhibition hall clients to scope, plan and deliver their bespoke requests.
- Liaison with 3rd party supplier and contractors to underpin effective service delivery.
- Own the delivery of health and safety policy and process across your remit.
- Supporting the logistic team building up equipment picklist once required
- Alongside the Boh manager responsible for the linen stock level, as well as disposable
- Alongside the Boh manager responsible of the correct equipment storage and maintenance
- Supporting the washing up team once required
- Supporting the Boh manager with goods receiving and keep the loading bay tidy and organised. Reporting any shortages or incorrect items.
- Responsible for the wash up, pantries and any hospitality back of house area. Alongside front of house team ensuring those areas are clean and tidy at any time
- Responsible to report any maintenance issue within the hospitality back of house area.
- Responsible with the Boh manager to keep the warehouse tidy and well organised at any time#
- Responsible for the disposable stock take, alongside the Back of House manager

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focussed on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK’s most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

**D&I**

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall s

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