Case Admin

" Full time
" Monday-Friday 08:30-17:00. May have to cover till 7 pm on one or two nights per week depending on staff cover availability. Start time would be altered on this day to reflect change in hours.
" 37 hours per week
" Start Date: ASAP
" Location - Aldershot Probation Service
" Temporary Contract - 6 months
" Pay Rate: £9.69ph
The individual will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to:
" Prepare, maintain, and collate case and other records, files and management information, in accordance with the standards required.
" Provide cover for an effective and efficient reception and telephone enquiry service
" Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
" Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
" Carry out enforcement administration as required.
" Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
" Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
" Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.
" Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
" Undertake specific Visor administration tasks in accordance with the procedures
" Attend meetings as appropriate
" Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
**Requirements**: