Shop Supervisor

1 month ago

Uxbridge, United Kingdom Mehar Retail Ltd Full time

Mehar Retail Ltd is a well-established and reputable off licence store dedicated to offering a wide selection of alcoholic, tobacco products, and convenience items. We take pride in delivering excellent customer service and a diverse range of quality products to our customers. As we continue to grow, we are seeking an experienced and dedicated Shop Supervisor to join our team.

Your duties will include, but will not be limited to:

- Supervise and lead a team of sales associates
- Schedule and manage staff shifts
- Conduct regular performance reviews and provide coaching and feedback to team members.
- Demonstrate a deep understanding of alcohol, tobacco products, and related regulations.
- Assist customers with product recommendations, answering questions, and providing information on available options.
- Ensure staff members are knowledgeable about products and responsible alcohol sales.
- Outstanding customer service and ensure that all staff members provide a high level of service to customers.
- Address customer inquiries, concerns, and complaints professionally and promptly.
- Oversee inventory control, including stock replenishment, stock takes, and merchandising.
- Monitor stock levels to ensure products are readily available for customers.
- Assist with ordering and receiving merchandise from suppliers.
- Implement pricing strategies and promotions to drive sales.
- Ensure strict adherence to alcohol and tobacco sales regulations and age verification procedures.
- Maintain the cleanliness and organisation of the store.
- Ensure compliance with health and safety regulations.

**Salary**: £27,000.00 per year

Schedule:

- 8 hour shift

Work Location: In person

Reference ID: MEHAR/100

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