Debt and Money Advisor, Midlands and Wales

2 months ago

Hereford, United Kingdom The Royal British Legion Full time

**The Role**

At the Royal British Legion, we believe in building on potential. As a Debt and Money Advisor, covering the Gloucestershire, Herefordshire, and Worcestershire region your ability to ability to provide specialist debt and money advice, could have a real impacton people’s lives. Living within the region specified, having a clean driving license and access to your own vehicle is essential in being able to undertake this role.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences, we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

If successful, the main duties of your role will be:

- Manage referrals and ongoing caseload to ensure clients receive appropriate and timely support.
- Provide specialist level debt casework, advising on legal position and all suitable options debt options, maintaining professional advice standards in line with the Financial Conduct Authority.
- Carry out benefit calculations and income maximisation through the take up of appropriate benefits, identifying and advising on entitlement - full training provided.
- Act for the client where necessary; drafting letters, obtaining medical evidence, and researching case law as appropriate.
- Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation, using the IT software provided.
- Develop and maintain local contacts with agencies and charities associated with debt and benefit issues. These will include MOD, DWP, NHS, local authorities, and service charities.

**About the Royal British Legion**

Across the country, in every city and on every street, RBL is there to support our Armed Forces community.

It's this mission, this scale, this challenge, and the values we all live by, that makes the RBL such a fulfilling place to thrive.

If you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, whatever your background,we think you’ll find a role here that works for you, with career opportunities right across the UK.

**Diversity Statement**

We believe that the compassion, understanding, and service we show each, and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services,to feel proud to contribute to or be part of a diverse and inclusive organisation.

We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening,learning, and sharing our progress and impact.

**How to Apply**

**Closing date for this role is: 19/02/2023

  • Debt Advisor

    1 day ago

    Hereford, United Kingdom Putson Baptist Church Full time

    Through centres across the country CMA, a Christian charity, help thousands of people from all walks of life, escape from the blight of indebtedness by providing free, unconditional, fully confidential advice and practical support. At South Wye Community Money Advice Centre (SWCMAC) we know all about debt and what impact it has: it can make people feel...

  • Customer Service Advisor

    1 week ago

    Hereford, United Kingdom Transport for Wales Full time

    We are actively recruiting for our talent pool for our Hereford, Abergavenny & Cwmbran Station. If you are already in the talent pool for this location, your position will not be impacted.  Equal Opportunities At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be...

  • Customer Service Advisor Cynghorydd Gwasanaeth

    1 week ago

    Hereford, United Kingdom Transport for Wales Full time

    **We are actively recruiting for our talent pool for our Hereford, Abergavenny & Cwmbran Station.** **If you are already in the talent pool for this location, your position will not be impacted.** **Equal Opportunities** At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be...

  • Travel Money Advisor

    1 week ago

    Hereford, United Kingdom Eurochange Full time

    **Do you have a passion for sales?** **Do you enjoy achieving targets?** **Do you put the customer at the heart of every transaction?** **Do you have a confident and charismatic personality?** If the answer to all of the above is ‘YES’, then now is a great time to be a part of our award-winning team. We are on the look-out for target driven, sales...

  • Sunday Sales Assistant

    2 weeks ago

    Hereford, United Kingdom Midlands Air Ambulance Charity Full time

    **About Midlands Air Ambulance Charity (MAAC)** Established in 1991, Midlands Air Ambulance Charity is responsible for providing pre-hospital critical care across the six Midlands counties of: Gloucestershire, Herefordshire, Shropshire, the West Midlands and Worcestershire. The charity also delivers secondary cover to surrounding areas, such as Warwickshire...

  • Sunday Sales Assistant

    3 days ago

    Hereford, United Kingdom Midlands Air Ambulance Charity Full time

    **About Midlands Air Ambulance Charity (MAAC)** Established in 1991, Midlands Air Ambulance Charity is responsible for providing pre-hospital critical care across the six Midlands counties of: Gloucestershire, Herefordshire, Shropshire, the West Midlands and Worcestershire. The charity also delivers secondary cover to surrounding areas, such as Warwickshire...

  • Admin Lead Medical Advisor Fostering/Adoption

    4 weeks ago

    Hereford, Herefordshire, United Kingdom Wales Medicines Strategy Group Full time

    Admin Lead Medical Advisor Fostering/Adoption (INTERNAL) Band 4 Job overview An exciting and rare opportunity has become available to join a dynamic and innovative Administration Team supporting the health of Children in Care and those Children with a plan for adoption. Main duties of the job To provide full administrative support and leadership to the...

  • Insurance Advisor

    4 days ago

    Hereford, United Kingdom Fine and dandi limited Full time

    If you are someone who specialises in insurance then this position for a Insurance Advisor is going to be perfect for you. **Some of your duties will include**: - Managing a portfolio of commercial clients and dealing with day to day enquiries - Promoting the sale of commercial combined policies, fleet packages and personal insurance - Providing a high...

  • Soft Fruit Farm Worker

    4 weeks ago

    Hereford, United Kingdom Agricultural and Farming Jobs Full time

    Fruit Farm Manager Do you have fruit farming experience? Would you like to step up into a Farm Manager role? Location of the Job: West Midlands. Salary and Benefits: A competitive salary to be discussed at application stage. Accommodation can be available - mobile home or rental property near to the farm. Additional information: This is a permanent...

  • Service Advisor

    5 days ago

    Hereford, United Kingdom Toyota Hereford Full time

    **Service Advisor** **Hereford** Ready for an exciting career? With an award-winning employer? We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand. The Steven Eagell Group is an award-winning...

  • Soft Fruit Farm Worker

    4 weeks ago

    Hereford, United Kingdom Agricultural and Farming Jobs Full time

    Fruit Farm ManagerDo you have fruit farming experience?Would you like to step up into a Farm Manager role?Location of the Job: West Midlands.Salary and Benefits:A competitive salary to be discussed at application stage.Accommodation can be available - mobile home or rental property near to the farm.Additional information:This is a permanent full-time...

  • Adult Social Care Lawyer

    1 week ago

    Hereford, United Kingdom Service Care Solutions - Legal Full time

    Service Care Legal Recruitment are currently working alongside Local Authority, based in **the West Midlands**, which is in need of an experienced **Adult Social Care Lawyer** to join their team. **ROLE**: Adult Social Care Lawyer **RATE**: £40-£55ph (outside of IR35) **LOCATION**: West Midlands **CONTRACT LENGTH**: 3 months ongoing The Role: - Deal...

  • Soft Fruit Farm Worker

    4 weeks ago

    Hereford, United Kingdom Agricultural and Farming Jobs Agency Full time

    Fruit Farm ManagerDo you have fruit farming experience?Would you like to step up into a Farm Manager role?Location of the Job: West Midlands.Salary and Benefits:A competitive salary to be discussed at application stage.Accommodation can be available - mobile home or rental property near to the farm.Additional information:This is a permanent full-time...

  • Account Manager

    3 weeks ago

    Hereford, United Kingdom BMS Performance Full time

    ·Renal Capital equipment and consumables.n·Market leading, international organisationn·Premium quality products with tangible patient and clinician benefitsn·Specialist role with both clinical and commercial focusn·Exceptional career and personal development prospectsTHE COMPANY:A truly global manufacturer who excel across a range of medical...

  • Finance Clerk

    2 weeks ago

    Hereford, Herefordshire, United Kingdom Thomas Carroll Group Full time €24,000

    Thomas Carroll Caerphilly United Kingdom Accounts Hybrid Founded in 1972, Thomas Carroll Group plc is one of the biggest employee-owned companies in Wales. We provide a breadth of professional services for businesses and individuals, including business and personal insurance broking, employee benefits, wealth management, health & safety and employment law...

  • Sendiass Advisor

    2 months ago

    Hereford, United Kingdom Hoople Ltd Full time

    **About The Role**: Job Title: SENDIASS Advisor Location: Hereford Hours: 30 **Salary**: HC5 £23,893 - £25,979 Part time calculation £19,372 - £21,064 Contract: Permanent Closing date:21/11/2023 **About us** We are the Special Educational Needs and Disabilities (SEND) Information Advice and Support Service. We offer a range of support on all SEN...

  • Court Usher

    1 day ago

    Hereford, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 278551**Salary**: - £19,932**Job grade**: - Administrative Assistant- AA**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This...

  • Account Manager

    3 weeks ago

    Hereford, United Kingdom BMS Performance Full time

    · Renal Capital equipment and consumables.· Market leading, international organisation· Premium quality products with tangible patient and clinician benefits· Specialist role with both clinical and commercial focus· Exceptional career and personal development prospectsTHE COMPANY: A truly global manufacturer who excel across a range of medical...

  • Sendiass Advisor

    1 week ago

    Hereford, United Kingdom Hoople Recruitment Full time

    **About The Role**: *** **Job Title**: SENDIASS Advisor **Location**: Hereford **Hours**: 22.50 **Salary**:HC5 £23,893 - £25,979 (pro rata £14,530 - £15,798 per annum) **Contract**: Permanent **Closing date**: 07/04/2024 **The Role** We are the Special Educational Needs and Disabilities (SEND) Information Advice and Support Service. We offer a range...

  • Ips Employment Advisor

    3 days ago

    Hereford, United Kingdom Landau Ltd Full time

    Job title: _IPS Employment Advisor _ Job reference number: 101212 Interview date: _TBC_ - Closing Date: 26th June 2024_ Landau is a supported employment and training charity that transform over 800 lives a year across the West Midlands by providing routes to employment, access to learning, social enterprise help and support for personal growth. We are an...