Transportation Operational Support

2 weeks ago


Milton Keynes, United Kingdom Martin Brower Full time

Overview:
Martin Brower is a global supply chain leader that provides smart, sustainable solutions for customers across 18 countries. We are dedicated to creating an outstanding work environment for our team of 12,500+ employees, who combine our expertise with the latest technologies to deliver unmatched value for our customers.

**Responsibilities**:
**2 x Operational Support - Full Time, Permanent**

**Location: Quality Control Centre, Milton Keynes**

**Shift Pattern: Sun-Wed 21:30-08:00 or Tues-Sat 21:30-08:00**

**Position Summary**:
To carry out overnight Transport administrative duties and carry out overnight refrigerated vehicle checks and the completion of associated documentation. Monitor and record details of all loaded refrigerated vehicles to comply with food safety standards and guidelines. Manage any reported & required vehicle maintenance and, if possible, carry out minor maintenance. Ensuring that the planned deliveries of goods to our customers are carried out in an accurate and timely manner. Following Company procedures, ensuring that the best possible service is provided to our customers in line with agreed commercial and financial expectations.

**Position Responsibilities may include, but not limited to**:
**Operational**
- To reflect a positive image at all times when representing the company
- Complete all work to the standard outlined by the Transport Shift Manager to ensure audit compliance
- Carry out any reasonable request as directed by the Transport Management team

**Yard**
- Responsible for checking the refrigerated temperatures (set points & current readings) of all loaded vehicles at QCC
- Accurately record the temperatures of the individual compartments of the vehicles on the daily temperature sheet, ensuring that the set point accurately reflects the contents of each compartment
- Ensure the daily temperature sheet is completed precisely and in full before the end of each shift and is included on the shift handover
- Drive and operate LGVs in a safe manner, complying with all legislation governing this activity (including coupling vehicles, tail lift operation and refrigeration units)
- Ensure all paperwork, including the temperature sheet, defect sheets and VOR board are completed timely and accurately
- Evaluate current VOR position and make adjustments if required, communicating any potential issues to the Transport Shift Manager
- Ensure the correct vehicle is allocated according to the risk assessment of that journey’s restaurants
- Assist with minor vehicle maintenance such as bulb replacements on vehicles
- Tranship stock between vehicles when required, adhering to the loading process and quality standards

**Admin**
- Ensure all departing drivers have suitable PPE
- Accurate daily recording of agency driver hours
- Booking couriers when required and maintain records of usage
- Compile daily performance statistics
- Capture driver and journey information to facilitate continuous improvement

**Despatch and De-Brief Drivers**
- Support drivers with despatch requirement when needed
- Check paperwork from drivers is completed correctly and ensure errors are corrected
- Confirm that deliveries are completed and within the planned hours/kilometres
- Confirm with the drivers that there are no issues concerning the journey and the delivery to the store
- Download driver digital tachograph cards
- Ensure the Transport Shift Manager is made aware of any issues or excess hours/kilometres
- Ensure accurate and recorded return of probes and fuel cards
- Ensure returns process is followed and paperwork completed correctly, where relevant

**Communications**
- Inform all relevant parties of breakdown, delays or load discrepancies
- Provide telephone support to drivers and stores from active journeys, resolving issues where possible and escalating if required
- Compose documented handovers from your shift, outlining all activity, issues and concerns, in a clear and understandable format

**Health and Safety**
- Strong health & safety awareness abiding to Martin Brower UK policy and practice at all times
- Provide health & safety support and advice to drivers when required

Qualifications:
**Profile**:

- Strong health & safety knowledge and awareness, with a passion to make improvements in this area
- Innovative approach, forward thinking, able to think ‘outside the box’ and generate new opportunities for improvement
- Knowledge and previous experience of refrigerated vehicles
- Demonstrable communication skills (Essential)

**Technical Competencies**:
**Essential**
- 3-4 + years of related work experience
- C+E Licence for a minimum for 2 years
- Level 2 (or equivalent) English and Maths
- Working knowledge of refrigerated vehicles and temperature monitoring
- Good people management skills
- Experience of using Microsoft Word / Excel / Outlook

**Desirable**
- Proven understanding of compliance matters relating to temperature monitoring of refrigerated vehicles
- Previous



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