Administrator

1 month ago


Leeds, United Kingdom Catch 22 Full time

Our client, a National Facilities Management Organisation are currently on the search for an **Administrator** to provide administrative support for the provision of the contracted FM services to the Healthcare site based in Bury St Edmunds, IP33

Job summary of the **Administrator**:
The role of the Contract Coordinator is to provide administrative support in all aspects of site activity and helpdesk support to the business.

Key Accountabilities of the **Administrator**:

- Provide administration support to the Line Manager and sites as required.
- Responsible for maintaining company filing systems in a compliant manner.
- Assistance in producing reports and information to the management team on a routine basis and as required.
- Internal auditing as required.
- Supplier liaison as required.
- Answer incoming telephone calls to the FM team.
- Receive and sort mail, distributing where necessary.
- Log and report incidents accurately and promptly.
- Report breakdowns, maintenance requirements and safety hazards via the Helpdesk.
- Maintain accurate administrative records and keep these up to date, including - databases; documents; timesheets, forms and other official paperwork.
- Provide helpdesk cover as part of a rota’d shift, and additionally if operations require.
- Regular liaison with other facilities staff and departments, site occupiers and service users.
- Report any issue immediately that may affect the Service User/service of the site.
- Undertake training deemed relevant to the position.
- Provide feedback to Clients reporting issues to the Helpdesk on progress/potential delays.

Experience & key skills required for the **Administrator**:

- GCSE in English & Maths or equivalent
- Previous 1 - 2 yrs experience in a similar role
- Customer service background
- Experience of report writing
- Intermediate knowledge of Microsoft Word, Excel and Outlook
- Excellent organisational and record keeping
- Attention to details
- Ability to multi-task
- Strong communication skills
- Knowledge of preventative and reactive building maintenance
- Able to work in teams

In return our client is offering a salary of £25k with 25 days + Bank Hols, working Monday to Friday


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