Medical Receptionist
3 weeks ago
The post-holder will:
- Act as first point of contact for all patients and/or visitors to the practice, ensuring a courteous and professional reception service is provided to patients and any other visitors to the Practice.
- Support colleagues in providing an effective and efficient practice administration function, with particular regard to coding, GP links, incoming and out-going post, prescription administration, records management, scanning, coding, and other relevant administrative tasks.
- Support the clinical team in the management of key administrative tasks, e.g. patient summaries.
**Person Specification**
**Academic/**
**Vocational Qualifications**
Essential:Good comprehension of English language both written & spoken.
Comprehensive knowledge of computers and I.T.
Thorough knowledge of MS Office based computer programmes (e.g. Word, Excel, and Outlook).
Desirable:Knowledge of EMIS web clinical software.
Qualifications / certificates in customer service
**Experience**
Essential:Dealing with general public in a reception situation
Desirable: Previous work within GP practice, Experience of using Emis-Web
**Knowledge/ Skills**
Essential:Excellent communication skills, both written and verbal.
Ability to deal effectively and efficiently with the full range of the general public.
Show initiative and innovation.
Strong organisational skills.
Excellent computer and keyboard Skills
Ability to work under pressure
**Qualities/ Attributes**
Essential:Able to work effectively as part of a team.
Attention to detail and willingness to see a job through to the end.
Able to manage own workload and remain calm under pressure.
A commitment to the development of self and others.
Flexibility in approach to meet the needs of the practice.
Ability to work without direct supervision.
**General**
Essential:Ability to work between 07:45 and 18:15 Monday to Friday with Saturday morning on a rota.
**Job Types**: Part-time, Permanent
Pay: From £11.15 per hour
Expected hours: 24 per week
**Benefits**:
- Company pension
- On-site parking
**Experience**:
- Medical Receptionist: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
Application deadline: 14/12/2023
Reference ID: SR202312
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