Berks & Bucks Fa - Discipline Officer
2 weeks ago
**Our Organisation**
- We are the not-for-profit governing body of football in Berkshire, Buckinghamshire, the Vale of White Horse and South Oxfordshire.
- We are here for for the good of the game, whether you are one of the 34,000 players, 3300 teams, 1000 referees or one of the countless volunteers involved in the sport across the counties, our purpose is simple; to support your journey in football.
- **#TogetherWeAreFootball**
**The Role**
- Berks & Bucks FA prides itself on being an organisation run by good people and believes that EVERYONE should be able to play football in a safe environment. Our role is simple to lead, protect and support an individual's journey in football by inspiring a lifelong relationship with the game.
- We are looking for a process-led and motivated administrator, with exceptional customer service skills and experience managing multiple competing priorities and deadlines to join us as a full-time Discipline Officer.
**Key Accountabilities**
- Work with colleagues and external partners to coordinate the investigation and successful resolution of complaints and misconduct allegations in grassroots football.
- Maintain and update records relating to on-field discipline.
- Support customers with using The FA's online platforms.
- Please visit the Job Description and Person Specification at the bottom of the page for more information on the Key Accountabilities.
**What we are looking for**
- Essential
- Exceptional customer service.
- Ability to work independently and as part of a team.
- Excellent time management and prioritisation skills.
- Excellent problem-solving and decisionmaking skills.
- Desirable
- Experience using FA online platforms, Smartsheet, Freshdesk or PowerBI.
- Capability to create multiple reports, budgets and plans.
- Project management skills and experience - to plan, set and achieve objectives to deadlines.
- Ability to use data to monitor and evaluate programmes.
- Knowledge and understanding of working with volunteers.
- Knowledge and understanding of FA rules and regulations.
- Knowledge of the structure and partner organisations within football, nationally and within the County FA locality.
- Knowledge and understanding of The FA's
- National Game Strategy and how the County FA Business Plans support its delivery.
- Demonstrate a working knowledge of inclusion, equality, anti-discrimination and safeguarding.
**To Apply**
- Please visit the Berks & Bucks FA page by clicking here.
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