Senior Administrator Rli

3 weeks ago

Harrogate, United Kingdom Labcorp Full time

Get ready to redefine what’s possible and discover your extraordinary potential. Here at Labcorp Drug Development, you’ll have the opportunity to personally advance healthcare and make a difference in peoples’ lives with your bold ideas and unique point of view. With the support of exceptional people from across the globe and an energized purpose, you’ll be empowered to own your career journey with mentoring, training and personalized development planning.

Join us as we speed the delivery of groundbreaking therapies and anticipate tomorrow’s drug development challenges, creating new possibilities for our clients—and your career.

**The Company - LabCorp Drug Development**:
As one of the world's largest and most comprehensive drug development services companies, LabCorp Drug Development has helped pharmaceutical and biotech companies develop one-third of the all prescription drugs in the marketplace today.

**About the Job**:
As a Senior Administrator RLI, you will be responsible for the following:

- engage referral lab for new interface setup : review Statement of Work and meet with Project Management as needed ; work with management to determine administrator for setup ; contact ref lab for initial interface discussion and ensure delivery of start up documents to client ; collaborate with referral lab to finalize RLI agreement for optimal data delivery ; obtain final approval from Referral lab on RLI agreement
- build new referral lab interfaces : create and maintain ref lab electronic and / or paper interface documentation ; add entries into Ref Lab spreadsheet ; define RLI formats ; develop and execute User Acceptance Test plans for file transfer validation
- represent ref lab interface (RLI) : collaborate with project managers and technical administrators, proactively and reactively regarding study questions. Liaise between External data resulting services and ref lab contacts ; interact with investigator support to resolve queries ; consult Medical Affairs as needed ; manage and resolve issues within specimen management ; initiate data changes to data revision center and revise all non
- compliant requests ; partner with other Labcorp departments and provide support and process improvements as needed
- ensure client service globally : support peers by sharing technical knowledge and customer service skills ; provide coverage for peers as needed globally
- maintain continues learning objectives : complete on-boarding training ; participate in Labcorp corporate training ; complete mandatory QA sessions ; attend mandatory meetings ; participate on job-shadowing or inter-departmental development opportunities ; participate in on-going training initiatives regarding process and systems changes and / or updates ; complete advanced training for continuing development ; manage trainng folders and update documentation as needed ; create and review standard operating procedures and other documents in a timely manner
- train peers in RLI functions, the Labcorp database (Zavacor) and the overall problem-solving process as it related to interfacing with the Referral laboratory. Support other department training as needed.
- assist in audits - present RLI resulting process upon request, research questions and provide ref lab specific documentation, and request and deliver result data from the data repository (RLI manager) and archive tapes as needed
- record RLI activities required to track workload and productivity
- perform other duties as assigned.

**Skills**:

- 2 year Associate degree and 2 years of relevant or company experience
- 2 years electronic file data transfer experience
- self-motivated (work independently and pro-actively)
- strong planning, organization and problem solving skills
- team player with the ability to make decisions independently as needed
- database setup knowledge
- understanding of clinical trials and company background
- attention to detail and good time-management
- good communication skills (written and oral)
- use of general office requirement
- work-specific terminology (abbreviations & acronyms)

**Working conditions**:

- tolerance for high volume/high production environment
- capable of working with multiple interruptions
- repetitive motion via a computer terminal
- ability to maintain focus / concentration in an active work environment

**Labcorp is proud to be an Equal Opportunity Employer**:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disabil

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