Planner

2 weeks ago


Hemel Hempstead, United Kingdom OmniRMS Full time

**Planner | Hemel Hempstead |up to £25,000 pro rata | Social Housing | 12month FTC**

One of UK’s leading Property Maintenance companies are currently looking to recruit a Planner to work on a static site in Hemel Hempstead.

**Role Purpose**
- Day-to-day planning of the operatives (direct and subcontractors) to ensure all jobs are adequately allocated, attended, FOW raised, jobs re-booked or closed off as necessary on a daily basis.
- Reviewing jobs on Dynamics and feeding back into reports as well as raising any risks to Operational Management.
- Ensuring all appointments booked are met on time with correct allocation, operative and materials required and subsequent jobs booked with residents updated at all times to ensure a positive customer experience.

**Responsibilities.**
- To proactively identify good quality business opportunities whilst working with customers that value our offering who will provide with long term business taking into account.
- Checking/ allocating all booked jobs ahead of appointments.
- Daily tracking of jobs and PDA usage (Ops accepting, closing jobs, adding notes, FOWs, SORs etc.)
- Ensuring all Ops diaries are reviewed to ensure appointments are met and closed off with FOWs at COP.
- Ensuring all emergencies are appointed and allocated promptly (2 hours attendance) throughout the day
- Daily Monitoring of jeopardy to ensure no jobs are booked out of target and monitor absence levels to ensue all jobs are completed.
- Daily monitoring of overdue orders. No more than 20 overdue jobs at any one time.
- Liaising and calling back completion sheets from subcontractors.

**Qualifications/key experience**
- IT Skills required
- Microsoft Office Suite
- Dynamics (desirable)
- Responsive Repairs background required
- Planning/scheduling background
- Customer Service

If you feel that your experience matches the above description, please feel free to send your CV across for review.

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Flexitime

Schedule:

- Flexitime

Work Location: In person

Flextime


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