Membership Support Executive

2 weeks ago

Market Harborough, United Kingdom The Meetings Industry Association Full time

To be a key point of contact with members, prospects and the meetings industry. Supporting members, promoting member benefits and developing relationships that ensure retention and members growth.

Keeping the membership platforms updated and continuously cleansing and growing the database in line with GDPR compliance.

Chasing unpaid invoices relating to membership & events and processing resignations. Promoting products to members, attending trade shows and a number of events, in support of the wider team, and delivering on all other membership related duties as required.

THE SALARY IS PRO RATA.

**Required Knowledge Skills & Experience**
- Previous experience of working within an office environment
- Strong administration skills.
- Proficient in Microsoft Office, specifically excel, word, PowerPoint.
- Confident in IT systems and processes.
- Knowledge of the meetings and events industry.
- Experience in developing relationships.
- Excellent time manager and self-motivator.
- Ability to deal with internal and external stakeholders.
- Experience of working to budgets and targets.
- Chasing outstanding debts.
- Telephone call handling.
- Experience in producing accurate reports.

**Essential Personal Style and Behaviours**
- Excellent communication skills.
- Ability to support and inspire others.
- Attention to detail and commitment to quality.
- Ability to get things done within tight deadlines.
- Initiative and drive to develop new initiatives.
- Flexible and adaptable.
- Ability to prioritise and work under pressure.
- Willing to learn and develop.
- Strong communicator and team player.
- Good organisational, written and verbal skills.
- Able to establish and maintain good working relationships with work colleagues and stakeholders.

**Other**
- Able to attend events and other off-site functions with occasional overnights required.

**Job Type**: Part-time

**Salary**: £23,000.00 per year

Expected hours: 22.5 per week

**Benefits**:

- Company pension
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Ability to Commute:

- Market Harborough, LE16 7QU (required)

Ability to Relocate:

- Market Harborough, LE16 7QU: Relocate before starting work (required)

Work Location: In person

Application deadline: 08/03/2024
Reference ID: MemSupport24

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