Operations Coordinator

4 weeks ago


Belfast, United Kingdom Connected Health Full time

It is the responsibility of the Operations Coordinator to assist and work closely with the designated Area Manager to monitor and build on an area within the company.

The Operations Coordinator will support the Area Manager and Service Manager to achieve the aims and objectives of the Company and maintain the level of quality in the service provided to the Service Users in accordance with the Company’s Quality Assurance Policy.

To assist the Service Manager and Area Manager in liaising with Care Managers, the Local Authorities, prospective Service Users, NOK, health professionals and other agencies connected with training and development of the service.

**Duties & Responsibilities**
- Responsible for sourcing and implementing new packages, with a knowledge of all capacity for both clients and staff in the area.
- Working closely with all brokerages and Care Managers within the Local Authorities to establish a good working relationship.
- Creation and maintenance of accurate staff rotas, ensure continuity of care.
- Compiling reports for invoicing, payroll and management.
- Set up new clients on IT system, uploading package details before the first call takes place, prepare folders for client homes. All new packages must be on the system by the end of business day.
- Maintain all client activity on IT system.
- To be conversant with the Care Standards Act 2008 for Domiciliary Care Regulations (National Minimum Standards) and legislation governing the service and other regulations concerning the provision of both domiciliary care and residential care services.
- To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users.
- To represent the Company in a professional manner at all times, on the telephone, face to face or in written communication.
- To ensure that telephones are answered promptly and people are spoken to in a polite and respectful manner.
- To maintain confidentiality at all times and carry out the Company’s Confidentiality Policy.
- To report to the Coordination Manager any issues regarding the safeguarding of clients.
- To ensure the continuous improvement of service delivery
- To participate in companywide projects
- To carry out any other tasks required by the company

**Essential Criteria**
- Teamwork Skills
- Relationship Management
- Strong telephone skills
- Excellent organisational and planning skills.
- Computer literate. Including MS Office.
- Administrative experience.
- Fast Learner | Self starter | Entrepreneurial spirit
- Must have English and Maths GCSE, Grade C or above

**Desirable**
- Previous experience of rostering a team
- Understanding of legislation concerned with care provision.
- Experience working within the Care Industry

**Skills & Competencies**
- Dedication and commitment
- Good communication skills
- Sound understanding of good care principles
- Ability to cope under pressure
- Calm and patient
- Ability to deal with change or emergencies
- Ability to display empathy and understanding
- Flexible and reliable
- Good administrative skills
- Ability to work at a fast pace environment
- Effectively manage an ever changing area of clients

Please submit your CV to be considered.



  • Belfast, United Kingdom Connected Health Full time

    **About the role** It is the responsibility of the Operations Coordinator to assist and work closely with the designated Area Manager to monitor and build on an area within the company. You will support the Area Manager and Service Manager to achieve the aims and objectives of the Company and maintain the level of quality in the service provided to the...

  • Logistics Coordinator

    4 weeks ago


    Belfast, United Kingdom Happy Jobs NI Full time

    **Logistics Coordinator - Lurgan and Belfast** *Salary Range - £25,000 - £35,000, experience dependant* HappyJobsNI are delighted to be working alongside multiple well-established organisations in the Lurgan and Belfast area, who operate within the Logistics and Transport sectors and we have multiple opportunities for Logistic Coordinators available. The...

  • Events Coordinator

    1 month ago


    Belfast, United Kingdom Citi Sales Partners Full time

    We are seeking an experienced Event Coordinator to join our team. The Event Coordinator will be responsible for planning, organizing, and executing various events. This role requires excellent organizational and time management skills, as well as strong communication and guest service abilities. **Duties**: - Plan and coordinate all aspects of events,...


  • Belfast, United Kingdom DCT Recruitment Full time

    Coordinate and monitor supply chain operations Ensure premises, assets and communication ways are used effectively Utilize logistics IT to optimize procedures Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual...


  • Belfast, United Kingdom DCT Recruitment Full time

    Coordinate and monitor supply chain operationsEnsure premises, assets and communication ways are used effectivelyUtilize logistics IT to optimize proceduresSupervise orders and arrange stocking of raw materials and equipment to ensure they meet needsCommunicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfactionPlan...

  • Project Coordinator

    2 weeks ago


    Belfast, United Kingdom Black Fox Solutions Full time

    Project Coordinator Belfast Salary - £26,000 Due to new contracts and continued growth I am delighted to be working with a leading contractor who are seeking for a Project Co-Ordinator to join their successful team on a permanent full time basis. About you Experience of working within a similar role Proficient with Microsoft Office Duties Receive incoming...

  • Project Coordinator

    4 weeks ago


    Belfast, United Kingdom Whytematter Full time

    **Whytematter** are delighted to again be recruiting for one of our top client's growing team. Due to continued growth and recent new contracts, they are looking to add to our already brilliant team and recruit a **Project Coordinator.** - _35 hours per week_ - Monday - Friday 8am - 4pm or 9am - 5pm_ - _Office based in Carryduff_ - _Salary £26K_ As a...

  • Workplace Coordinator

    4 weeks ago


    Belfast, United Kingdom Randstad Construction and Property Full time

    Randstad C&P are working with a Global Facilities Management Client to onboard an experienced Workplace Coordinator to join a prestigious commercial premises team in Belfast. Our client is committed to delivering exceptional service and maintaining strong client relationships, as a Workplace Coordinator you will be required to maintain a client-focused...

  • Service Coordinator

    7 days ago


    Belfast, United Kingdom Welcome Organisation Full time

    We are looking for individuals with strong leadership and people management skills who are passionate, committed, and enthusiastic to coordinate our support team to help make a positive difference to the lives of people affected by homelessness. You will lead a team of support workers responsible for the day to day running of our services providing...


  • Belfast, United Kingdom communityni.org - Jobboard Full time

    RFJ seeks a dynamic and dedicated Therapeutic Programme Coordinator to join our Health and Wellbeing Team For Applications Please email: recruitment@relativesforjustice.com seeking an application pack Deadline is 4pm Friday 31st May 2024 Only emailed application forms will be accepted - no CVs JOB DESCRIPTION Job Title: Therapeutic...

  • HR Coordinator

    2 weeks ago


    Belfast, United Kingdom Baker & McKenzie Rechtsanwaltsgesellschaft mbH Full time

    TheHR Coordinator will provide administrative support to the Talent team. The role holder will work closely with the HR Officers and HR Business Partners (HRBPs) to build and develop relationships within the business and to collectively deliver an excellent level of operational client service. Working collaboratively with their Talent team colleagues, the...

  • Billing Coordinator

    4 weeks ago


    Belfast, United Kingdom Graham Group Full time

    **About The Role**: **As the GRAHAM business continues to grow and develop, we are looking for an enthusiastic and experienced Billing **Coordinator** to assist the Operational Teams with adequate and timely submission of client accounts.** **The Billing Coordinator** **will be responsible for the auditing and review of financial accounts to ensure...


  • Belfast, United Kingdom Proofpoint Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ Proofpoint is seeking a proactive, organized and experienced Contractor with excellent customer service and project management skills to join the Professional Services team. You will be responsible for...

  • Bookings Coordinator

    1 month ago


    Belfast, United Kingdom Xpress Health Full time

    We are seeking a dedicated bookings coordinator to assist us with scheduling healthcare professionals and clients at various facilities. To ensure success, bookings coordinators should possess solid knowledge of scheduling practices and demonstrable experience in a similar role. A first-class bookings coordinator will be someone who takes proactive steps to...


  • Belfast, United Kingdom BlueBuild Insulation Ltd Full time

    **The Roll** **Key Responsibility’s.** Project coordination of all stakeholders including suppliers, installation crews, and third-party service providers to deliver the flawless execution of projects which includes: - Liaising with customers, suppliers, and installers in relation to installation schedules. - Overall management of time, materials,...

  • Flight Coordinator

    1 month ago


    Belfast, United Kingdom SERE Ltd Full time

    247 Aviation Limited is responsible for arranging high priority medical flights on behalf of NHS Blood and Transplant and Executive Jet travel on behalf of high net worth individuals. The work is challenging, interesting and fast paced. 247 Aviation Limited operates a small team, every member of our team contributes and is an essential part of our success...

  • Flight Coordinator

    1 month ago


    Belfast, United Kingdom SERE Ltd Full time

    **Job description** 247 Aviation Limited is responsible for arranging high priority medical flights on behalf of NHS Blood and Transplant and Executive Jet travel on behalf of high net worth individuals. The work is challenging, interesting and fast paced. 247 Aviation Limited operates a small team, every member of our team contributes and is an essential...

  • Care Coordinator

    1 month ago


    Belfast, United Kingdom Xpress Health Full time

    We are seeking a dedicated care coordinator to assist us with patients enrolled at our facility. You will be responsible for consulting with patients and determining their needs, developing care plans, coordinating patient-care services, educating them about their condition, and working with the care team to evaluate interventions. The successful applicant...


  • Belfast, United Kingdom Calor Full time

    The Role:We are looking for an enthusiastic team player who is detail orientated and highly motivated to join our Metered Operations team. You will be carrying out various administration duties for domestic and commercial metered customers throughout Ireland and will be responsible for exceeding customer expectations by delivering quality results.Main...


  • Belfast, United Kingdom Ashton Recruitment Full time

    Ashton Recruitment requires a Front Officer Coordinator for our client based in Belfast.Job Title: Front Officer CoordinatorLocation: BelfastDuration: TemporaryRate of pay: £12.80 per hourHours: 18.5 hours per weekTo be responsible to the Operations Manager (Belfast Castle/Malone House) for the provision of a reception front of house and clerical support...