Care Coordinator
1 month ago
Our office team is integral to the continued growth and development of Right at Home. The primary role of our operations team is to support the care team, business, sales, and recruitment team across a variety of tasks to achieve short-, mid and long-term goals.
Our culture is integral to the success of our business, built on maintaining high professional standards, but having a great time while we do it "No Blame" "No Judgement" and "Just Solutions".
- A company that genuinely cares about you and your goals and works to develop together.
- You will be working for a "CQC Outstanding" care company
- Ongoing support, development, and training
- Progression opportunities to become a Deputy Manager.
- Opportunity to work in a forward-thinking company.
- A fantastic ‘family feel’ culture, we don’t judge nor blame, just get on with the job of looking after our amazing clients.
**Your **day-to-day duties
- Scheduling & Managing the daily communications of our office
- Liaising closely with the Registered Manager, and with the entire team to ensure all our valued Client's needs are met
- Creating and managing Rotas
. Organise shadowing, observations, and competency sign-offs.
- Complete staff supervision and appraisals
- Complete service reviews
. Complete care plans.
. Arrange support plans and start new client packages.
- Solving problems and creating solutions, contributing towards improving internal processes.
. Sharing company goals and embedding our forward-thinking caring culture.
- Ensuring the care team has all the tools they need to deliver exceptional care
-
- Extremely well organised, excellent planning and prioritizing ability with high attention to detail
- Previous experience as a Care Coordinator within the care industry is desirable.
- Excellent communication skills with previous experience in delivering outstanding customer service.
- Self-motivated and flexible, with a willingness to participate in an on-call system for out-of-office hours.
- Previous use of a scheduling / HR/recording system, we use Webroster and PASS systems.
- Good computer skills including proficient use of MS Office, the ability to produce reports, and good computer systems knowledge
**Additional Information**
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£26,000.00 per year
**Benefits**:
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Application question(s):
- Are you a team player?
- Are you a caring and empathetic person?
**Experience**:
- Care Coordinator: 1 year (required)
Licence/Certification:
- UK Driving License (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: November_2023
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