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Community Administrative Support

3 weeks ago

Haringey, United Kingdom Whittington Health NHS Trust Full time

Community Administrative Support -- Band 3 Enhanced health in Care Homes (Haringey West)

Part-time - 22.5 hrs per week

Join the new Whittington Health - Enhanced Health In Care Homes (EHCH) Team.

An enthusiastic administrator providing support to the newly formed Haringey (West) Enhanced Health in Care Homes (EHCH) team.

You will perform administrative tasks ensuring that the Service maintains its high standards. You will need to be proficient in the use of Excel, Word as well as a number of other systems such as RIO and PECOS, for stock ordering;
- training will be provided.

If you thrive on variety in the working day, enjoy multi-tasking and also being part of a supportive team then this role is for you. Key to facilitating the effective running of administrative systems across the Haringey (West) EHCH Team contributing to a cost effective and productive service.

The post holder will provide administrative advice and support to clinical staff including Community Matrons and Geriatricians.

The post holder will ensure that clinicians have sufficient administrative support to support the delivery of excellent care of Haringey residents living in residential/care homes.

They will need to ensure that all data entry for the team is accurate and completed within deadlines to ensure efficient and transparent reporting processes.

The post holder will take an active part in continuing to develop new ways of working within this newly formed team for Whittington Health and be an active member of the wider MACC team.

You will manage and prioritise your workload on a daily basis and deal with the competing demands of the service. You will support the clinical/professional development of the team with their administrative requirements.

We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Medical services have been delivered on the Whittington Hospital site for over 500 years. On 1st April 2011, Whittington Health was launched as a new Integrated Care Organisation (ICO) comprising The Whittington Hospital NHS Trust, NHS Islington and NHS Haringey. The Whittington and the community health services in Islington and Haringey are award winning organisations, delivering acute and community based health services to a population of 443,000 people.

The organisation is the biggest employer in the area, with over 4,500 staff; delivering healthcare not only on the acute hospital site which has 420 beds, but also from a variety of other community based health centres and through visits to patients homes across the boroughs to address the health needs of the local population. Whittington Health also works with other health, social care and voluntary sector partners to support patients and service users from their initial appointment whether it be with a community health team or at the hospital, all the way through to treatment and tailored after care.

We are one of the three main teaching campuses for the Royal Free and University College Medical School.

Our ICARE (Innovation, Compassion, Accountability, Respect and Excellence) Values not only help us shape what we do, but also how we do it and why. They are fundamental to the way we do business and care for our patients.

MAIN DUTIES

To organise, coordinate and undertake teleconferencing and remote 'Digital' communications as necessary to support the wider team with positive communication pathways.

To undertake the organisation of incoming mail and documents, photocopying, circulation, processing of correspondence, filing and general clerical duties as required by the service.

To answer the telephone, take detailed and accurate messages, deal with telephone enquiries and take appropriate action when necessary.

To draft letters, memorandums and reports as requested.

To order, store and maintain supplies of clinical and non clinical equipment as necessary, ensuring that stock is effectively managed within budget and that over ordering does not occur.

To travel between bases and work on different sites within Whittington Health as required.

To undertake project management as required for the service.

To maintain electronic diaries, filing and administration systems as required.

To assist in the organisation and recording of routine statistical information as required.

To assist in the organisation and development of recruitment and to maintain and support the recruitment process for the team by maintaining databases and recording recruitment activity using Tracjobs.

To collate and book education and training for healthcare professionals/colleagues as required.

To arrange meetings, book rooms, set up presentation requirements, arrange appropriate hospitality, produce and distribute agendas.

To attend and take minutes of meetings as required and disseminate minutes and documentation as appropriate to the membership.

To maintain and update filing, administration systems and databases as required.

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