Office Administrative Assistant

2 weeks ago


Coalville, United Kingdom Instruments Direct Services Full time

**Type**

Part Time. 24 to 30 hours per week, Monday - Thursday inclusive.
- Possibility of term time only contract plus a few additional weeks in the year._

**Salary & Company bonus**

Up to £15.00 per hour dependent upon skills and experience. Company bonus scheme is used at managers discretion.

**Location**

Coalville, Leicestershire

**About Us**

Instruments Direct Services specialise in measurement equipment. We provide solutions to allow students to experience the real world, and inspire them to become the next generation of scientists. We provide a range of equipment to assist researchers in obtaining quality measurements.

**Role Purpose**:
The purpose of this role is to support the day-to-day administrative requirements of the business and assist the Managing Director with their role.

**Reports To**:
Managing Director

**Responsibilities**:

- Providing quotes with a high level of customer care
- Managing all aspects of customer aftercare
- Supporting management
- Answering the phone.
- Processing orders by arranging shipments inbound and outbound
- General upkeep duties needed in the running of a small office.

**Key Measures**:

- Accuracy
- Customer satisfaction
- Ensuring all timescales are met with regards to orders and deliveries
- Individual productivity and utilisation

**Experience/Skills**:

- Minimum 1 year working in an office environment
- Experience of working within a small office environment
- Proficient in Microsoft Office 365, e.g. Excel, Outlook, Word
- Previous experience of a CRM systems
- Excellent written and verbal communication
- Must be organised, detail orientated, intelligent and friendly

**Job Types**: Part-time, Permanent
Part-time hours: 24-30 per week

**Salary**: Up to £15.00 per hour

**Benefits**:

- Company pension
- Flexitime
- Free parking
- On-site parking

Schedule:

- Flexitime
- No weekends

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Coalville, LE67 4JP: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- office administration: 1 year (required)

Work Location: In person

Expected start date: 04/09/2023


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