Customer Service

3 weeks ago


Colchester, United Kingdom NatWest Full time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Service - Personal Banker in Colchester
- You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
- We’ll look to you to proactively find ways to continually enhance our customer banking experience
- We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

**What you'll do**:
As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:

- Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
- Completing general banking requests such as payments, balance enquires and transfers
- Helping customers to understand the different ways they can bank with us and the range of services we can offer
- Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

**The skills you'll need**:
To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:

- A passion for customer service and strong attention to detail
- The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
- Strong interpersonal skills and the ability to work well as part of a team
- The commitment to develop new skills and responsibilities

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours
- Full time - 35hrs
- Permanent
- You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.

**How we'll reward you**:
**Salary**:£22,410 per year (pro rata for hours worked)

You’ll join on a competitive salary of £22,410 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) - you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.



  • Colchester, United Kingdom Wave for KC talent Full time

    **Customer Service Assitant - Full Time** - **Do you enjoy interacting with customers?**_ - **Are you a great team player?**_ - **Are you looking for a role where you can utilise your communication and people skills?**_ If you answered **YES **to all of the above, we want you! Our Colchester-based client is currently recruiting for someone to join their...


  • Colchester, United Kingdom KC Talent Full time

    **Customer Service Assitant** **Full Time!** **Weekly Pay £400 - £500** - **Do you enjoy interacting with customers?**_ - **Are you a great team player?**_ - **Are you looking for a role where you can utilise your communication and people skills?**_ If you answered **YES **to all of the above, we want you! Our Colchester-based client is currently...


  • Colchester, United Kingdom Adecco UK Full time

    **Customer Service Administrator - Temporary to Permanent** **Colchester - Free parking** **Monday - Friday 8:30-5pm** **£11.28 - £11.79 per hour** **Interviewing now - Immediate start available** Do you enjoy being first point of contact for customers? Do you thrive to deliver elevated levels of customer service? Our Colchester based manufacturing...


  • Colchester, United Kingdom CM Core Solutions Full time

    **Customer Service Assistant** **Full Time** - **Do you enjoy interacting with customers?**_ - **Are you a great team player?**_ - **Are you looking for a role where you can utilise your communication and people skills?**_ If you answered **YES **to all of the above, we want you! Our Colchester-based client is currently recruiting for someone to join...


  • Colchester, United Kingdom CM Core Solutions Full time

    **Customer Service Assistant** **Full Time** - **Do you enjoy interacting with customers?**_ - **Are you a great team player?**_ - **Are you looking for a role where you can utilise your communication and people skills?**_ If you answered **YES **to all of the above, we want you! Our Colchester-based client is currently recruiting for someone to join...


  • Colchester, United Kingdom Sportsafe UK Limited Full time

    **Company Background** Since it’s conception in 1997, Sportsafe now employs over 70 staff at three locations in Essex (head office), Manchester and Scotland. Sportsafe offers installation, service and sales of sports and fitness equipment to more than 10,000 customers from the Shetland Isles to the South Coast in the including primary and secondary...


  • Colchester, United Kingdom NFU Mutual Agency Full time

    **The Role**: **Customer Service Adviser** **£22,000-£27,000 + bonus (dependant on experience)** **Full Time position** **Location: Colchester Agency** **Insert Days - Monday to Friday 9.00 am to 5.00 pm (37.5 Hours)** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and...


  • Colchester, United Kingdom Ontrak Recruitment Full time

    **Customer Service Assistant Required - Immediate Starts Available!** Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long-standing clients on the Railways. Competitive rates of pay and a great opportunity to kick start your career within the railway. **Job Role**:Customer Service...


  • Colchester, United Kingdom Reed Business Support Full time

    Reed Recruitment in Colchester are looking for an immediately available **Customer Service Agent **to work for a client based in **Colchester** on a temporary basis.**If you impress however the role is highly likely to go permanent.** The role is paying**£10 per hour, Monday-Friday**, the position is **Temporary/Ongoing.** **Main duties will...


  • Colchester, United Kingdom Prime Appointments Full time

    Prime Appointments are pleased to be working with a company based in the outskirts of Colchester who have a Customer Service Administrator role. This is a temporary position covering maternity leave paying £12.02 per hour (£25,000 per annum) working Monday - Friday 8-5 with 30 minute lunch (unpaid). **Main duties for this Customer Service Administrator...


  • Colchester, United Kingdom Tarmac Full time

    Are you a Customer Service Coordinator looking for your next permanent role?  Then read on as we may just have the role for youAt Tarmac, ‘who you are’ matters.  We want to get to know you.  If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what...


  • Colchester, United Kingdom Tarmac Full time

    At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. We are currently looking for an experienced  Customer Service Coordinator to join our friendly team based...


  • Colchester, United Kingdom Call Assist Full time

    startrescue.co.uk is a very successful breakdown and travel insurance provider. We are proud of our business and rely upon service excellence as well as good governance, whilst we develop our business in a sustainable manner. We are home to four growing brands developing in the breakdown and travel industries. We win awards for the services we provide our...


  • Colchester, United Kingdom Sekura Global Full time

    Sekura Global is an expert provider of innovative loss prevention solutions specializing in security tags. We partner with large retailers to develop discreet, easy to use products that offer a high level of security, protection, and peace of mind. Our mission is to be the world’s most innovative global retail security provider. We are seeking an...


  • Colchester, United Kingdom ROL Cruise Full time

    Customer Service Assistant - Client Services Team We are the most successful Independent Cruise Agent and take great pride in the service we provide to clients. We now have an opportunity available within our Customer Service team, if you feel you can further enhance our customer service and bring valuable skills to this role we look forward to hearing from...


  • Colchester, United Kingdom Call Assist Full time

    Start Rescue is a very successful breakdown and travel insurance provider. We are proud of our business and rely upon service excellence as well as good governance, whilst we develop our business in a sustainable manner. We are home to four growing brands developing in the breakdown and travel industries. We win awards for the services we provide our...


  • Colchester, United Kingdom EJD Recruitment Full time

    Excellent opportunity to join a global organistation within their customer service team.Your primary responsibility will be supporting the sales team as the first point of contact for all product, delivery, projects, and billing questions across UK, EU & Australia. You will be handling customer purchase order requests, tracking shipments and billing-related...


  • Colchester, United Kingdom Prime Appointments Full time

    Temporary, Part Time, Customer Service Advisor wanted for 4-6 weeks in Colchester from Tuesday 28th May. Working Monday, Tuesday & Wednesday 9:30am-3:30pm and every other Friday 10am-3pm. Key Customer Service Advisor duties for this position include but are not limited to: Majority of the job will be on the phone to clients/customer's - NO COLD...


  • Colchester, United Kingdom EJD Recruitment Full time

    Excellent opportunity to join a global organistation within their customer service team.Your primary responsibility will be supporting the sales team as the first point of contact for all product, delivery, projects, and billing questions across UK, EU & Australia. You will be handling customer purchase order requests, tracking shipments and billing-related...


  • Colchester, United Kingdom Ewals Cargo Care Ltd Full time

    Due to the continued expansion and growth of Ewals Cargo Care UK & IRE, the opportunity has arisen for a UK Customer Service Planner to join our dedicated Customer Service team. Ewals Cargo Care transported its first load over 100 years ago. Now, still a family company, our multimodal logistics network connects trade and businesses across Greater...