Nuclear Medicine Admin Assistant
7 months ago
The Nuclear Medicine and Imaging Department are seeking an enthusiastic and friendly admin assistant to help with the day to day running of the Nuclear Medicine Department.
This crucial role provides reception services to the Nuclear Medicine and PET CT department and assisting the wider administrative teams with day to day tasks.
This busy team needs a dedicated and hard working administrative assistant to aid the smooth running of the department and ensure patients receive the best possible service. The role is 29 hours per week which can be flexibly worked across 4 or 5 days between the hours of 8.30am - 5pm.
Join us at UHSussex, every day is different, you can be the change, better never stops
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.
**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do
The main duties of this position include (but are not limited to):
- Working on the Nuclear Medicine Reception desk, welcoming patients, checking them into their appointments.
- Answering the main phone line and fielding all communications appropriately, assisting with queries where possible or forwarding to other team members when required.
- Booking planned wait PET CT appointments by letter and providing ad hoc cover for the PET CT booking team during periods of absence, including answering the phone and calling patients to book appointments.
- Booking patients into appropriate nuclear medicine imaging appointment slots and ensuring correct information is provided in a timely manner. Due consideration must be given for urgency of imaging request and the care pathway the patient is on.
- Be responsible for inputting patient clinical information onto the relevant Trust systems being mindful that all the data must be uploaded within specific timescales and with great attention to detail. Ensuring that the booking processes and other relevant processes run smoothly and are coordinated to ensure patient flow is efficient.
- Ensuring paperwork is scanned onto the appropriate patient entry on the Radiology Information System and in a timely manner.
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