Customer Service Advisor

1 day ago


Oldham, United Kingdom Time Recruitment Full time

Customer Service Advisor £20,000 - £30,000

Greater Manchester

Looking after clients of regular referral sources, this role requires an excellent telephone manner and a high level of customer service.

You will be taking details of new claims in a timely manner and ensuring that all details are implemented accurately on the system. Either their damaged vehicle has been repaired or they have been paid the pre-accident value. You will have the responsibilityin making a judgement on the claim as you will have to decide who is responsible to ensure that the claim will go through clearly and that there is no issues with the recovery aspect.

Preferred Skills (Not Essential):

- Knowledge of ABI/GTA
- Knowledge of Phonetic Alphabet
- Knowledge of Microsoft Office
- Basic Understanding of Internet Technologies

**Benefits**:

- 20 days holiday plus bank holidays
- Pension
- Paid overtime
- Child Care Vouchers
- Free Parking



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