Dental Receptionist

5 months ago

Salisbury, United Kingdom Gentle Dental Salisbury Full time

This position is for 36 hours per week Monday to Thursday.

This is a position that requires an eye for detail and a systematic approach. It is busy, varied, and at times can be intense. Full training and mentoring is done in-house, working alongside experienced staff members until you are confident in the role. We generally advise new team members that although they will feel comfortable with the day to day workings of the practice within 6-8 weeks it takes up to 9 months to feel truly competent and confident with **all** of the systems.

Below is a job description which is not exhaustive but should hopefully give a flavour of what is involved.

Reception
- Provide outstanding customer service
- Take clients through the Gentle Dental client experience
- Answer the telephone in the prescribed manner
- Welcome all clients arriving at the practice
- Ensure that the appointment system is efficient and accurate
- Collect and record client payments
- Build a relationship with clients
- Take phone calls from new and existing clients

Administration and finance
- Ensure that client records are completed correctly
- Encourage prompt payments and follow up outstanding payments according to the practice policy
- Liaise with dental laboratories, supply companies and other organisations as required
- Send out client recalls
- Build the clinical diaries by increasing conversion on treatment uptake.
- Follow up calls to clients to arrange future appointment
- Discuss payment options and practice membership with clients
- Ensure treatment plans and consents are completed prior to appointments
- Keep the reception area and lounge clean and tidy
- Organise stock supplies and control of stationery and related items
- Other duties as necessary for the efficient operation of the practice
- Undergo training as may be required to develop your skills and abilities

A good working knowledge of word and excel is **essential** for this position. Some knowledge of dentistry is a bonus but not essential.

**Job Types**: Full-time, Permanent

Pay: From £11.44 per hour

Expected hours: 36 per week

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

  • Dental Receptionist

    5 months ago

    Salisbury, United Kingdom Sarum Dental Practice Full time

    Job description At Sarum Dental Practice we have a position available for a full time Dental Receptionist (5 days) to join our friendly, well-established, mixed practice in the heart of Salisbury city. **The role as a Receptionist** - Meeting and greeting patients providing a great first impression - Scheduling patient appointments, answering the...

  • Dental Receptionist

    5 months ago

    Salisbury, United Kingdom Sarum Dental Practice Full time

    Job description Sarum Dental Practice is a friendly family focused practice in Salisbury. We are currently looking for an additional full time receptionist to join our team. We will offer full training, so dental experience is not essential. **The role as a Receptionist** - Welcome patients and visitors, creating a friendly atmosphere and providing a...

  • Dental Receptionist/assistant

    4 months ago

    Salisbury, United Kingdom The Chequers Dental Practice Full time

    Dental receptionist required for Dental Practice Reception duties inclusing answering calls, booking appointments, taking payments Helping the manager and dentists with compliance Willing to help or train as dental assistant - preferred but not essential Cashing up daily takings **Job Types**: Full-time, Permanent **Salary**: £10.18-£11.50 per...

  • Client Care Assistant

    5 months ago

    Salisbury, United Kingdom Medivet Group Ltd Full time

    **Remuneration** National Minimum Wage **The Opportunity** As a Veterinary Care Assistant, you will be an integral part of the practice team. Working with our Veterinary Surgeons, qualified Nurses, and Student nurses to provide exceptional care to our patients. - Provide a gold standard service to our patients and clients - Following cleaning protocols to...

  • Client Care Assistant

    5 months ago

    Salisbury, United Kingdom Medivet Group Ltd Full time

    **Remuneration** National Living Wage **The Opportunity** We are seeking a part time Client Care Assistant to join our Salisbury practice for 14 hours a week. This role will be supporting a team of Veterinary Surgeons, Nurses, and Patient Care Assistants. We believe in exceptional care for both our patients and client. As a Client Care Assistant, you’ll...

  • 24hr Relief Switchboard Operator

    3 weeks ago

    Salisbury, Wiltshire, United Kingdom Salisbury NHS Foundation Trust Full time

    Job OverviewThis is a varied and practical role where you will be supporting our front-line nursing staff to deliver great patient care. Your responsibilities will include setting up equipment for our sleep apnoea patients, ensuring they have a supply of consumables, managing and ordering stock for the service, and working closely with the nursing team to...

  • 24hr Relief Switchboard Coordinator

    4 weeks ago

    Salisbury, Wiltshire, United Kingdom Salisbury NHS Foundation Trust Full time

    Job OverviewThis is a dynamic and practical role where you will be supporting our front-line nursing staff to deliver exceptional patient care. Your responsibilities will vary from setting up equipment for our sleep apnea patients, ensuring they have a supply of consumables, managing and ordering stock for the service, and so much more. You will work closely...

  • 24hr Relief Switchboard Coordinator

    4 weeks ago

    Salisbury, Wiltshire, United Kingdom Salisbury NHS Foundation Trust Full time

    Job OverviewThis is a dynamic and practical role where you will be supporting our front-line nursing staff to deliver exceptional patient care. Your responsibilities will vary from setting up equipment for our sleep apnea patients, ensuring they have a supply of consumables, managing and ordering stock for the service, and so much more. You will work closely...

  • 24hr Relief Switchboard Coordinator

    4 weeks ago

    Salisbury, Wiltshire, United Kingdom Salisbury NHS Foundation Trust Full time

    Job OverviewThis is a dynamic and practical role where you will be supporting our front-line nursing staff to deliver exceptional patient care. Your responsibilities will vary from setting up equipment for our sleep apnea patients, ensuring they have a supply of consumables, managing and ordering stock for the service, and so much more. You will work closely...

  • 24hr Relief Switchboard Coordinator

    4 weeks ago

    Salisbury, Wiltshire, United Kingdom Salisbury NHS Foundation Trust Full time

    Job OverviewThis is a dynamic and practical role where you will be supporting our front-line nursing staff to deliver exceptional patient care. Your responsibilities will vary from setting up equipment for our sleep apnea patients, ensuring they have a supply of consumables, managing and ordering stock for the service, and so much more. You will work closely...

  • 24hr Relief Switchboard Operator

    5 months ago

    Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

    Job overview This is a varied and practical role where you will be supporting our front-line nursing staff to deliver great patient care. Your responsibilities will vary from setting up equipment for our sleep apnoea patients, ensuring they have a supply of consumables, managing and ordering stock for the service and so much more. You will work...