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Client Support Advisor
1 week ago
**Client Support Advisor**
**Nottingham City Centre (Hybrid)**
**£19,750.00**
**Full-Time, FTC (12 Months)**
Macildowie are excited to be working alongside a leading professional services business, based in the **Nottingham City Centre**. The organisation are actively seeking a **Client Support Advisor** to join their existing **Customer Service** team on a **12 month contract**. This is a **hybrid position**, with the requirement of only 2 days a week in their fantastic Nottingham office.
**Role & Responsibilities**:
- Process customer queries efficiently in a polite manner.
- Deliver high-quality standards throughout the process through own improvement.
- Record all client notes and details accurately into CRM systems.
- Demonstrate excellent listening skills by building rapport with customers.
- Exceptional communication skills, both verbal and written.
- Proficient use of Microsoft Excel.
- Ability to work under pressure to tight-deadlines.
- Strong experience within a Customer Service based role.
- Display keen attention to detail.
**Perks & Package**:
- Competitive salary.
- Generous pension scheme.
- 25 days annual leave (+ bank holidays) & never work your birthday again
- Free on-site lunches.
- Employee assistance programme.
Hybrid working mode.
Please put your **home postcode** on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.
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