Part Time Gp Receptionist

4 weeks ago

Edinburgh, United Kingdom Ladywell Medical Centre East Full time

SALARY: £10,063- 11,240 (minimum starting salary depending on experience)

HOURS: Part Time
- 18 hours per week (11:00am-17:00pm Wednesday, Thursday and Friday)

POSITION TYPE: Permanent Part-Time GP Receptionist

Come and work with us in a rewarding and secure job An exciting opportunity has arisen to join our friendly and supportive Reception team. As a new member of the reception and administration team you will be joining 14 other team members. Your job will be to ensure that, at all times, a high standard of service is given to all patients, visitors and the wider healthcare team. Reception staff work on a rota covering different tasks throughout the opening hours of the Practice. These tasks rotate throughout the day to ensure variety within the role and to promote skills across different disciplines. The front Reception area is the first contact patients and visitors will have with the Practice and, therefore, reflects the whole culture of the Practice. First impressions are extremely important so it is imperative to be friendly and approachable at all times. This role is varied and will include making new appointments, processing prescription requests, receiving and accurately recording patient requests for home visits, responding to general enquiries and explaining Practice procedures as required, actioning requests for follow ups as per GPs. Attention to detail and accuracy whilst processing patient data and other information is crucial. Adhering to data protection and confidentiality rules is of the utmost importance.

Reception staff members work on a rota covering different tasks throughout the opening hours of the Practice. These tasks rotate throughout the day to ensure variety within the role and to promote skills across different disciplines. This is a busy role requiring an individual who has the ability to work proactively, communicate effectively and prioritise work accordingly. Much of our time is spent working with computers and general competency is essential, we use Vision clinical system and Docman mail system as well as other bespoke medical software packages and general Microsoft packages. The post holder will use their own discretion to anticipate or resolve problems independently throughout the course of their duty.

**JOB DESCRIPTION**

**RECEPTIONIST**

**Job Details**

**Job Title**:Receptionist **Date**: March 2023

**Responsible to**:Assistant Practice Manager **Responsible for**:n/a

**Location**:Ladywell Medical Centre (East), 26 Featherhall Avenue, Edinburgh, EH12 7UN

**Job Purpose**:To provide administrative support to the Practice ensuring a high standard of service is delivered to all patients, visitors and the healthcare team at all times. To ensure that patients, visitors and the healthcare team are treated in a professional and pleasant manner at all times.

**Organisation Chart**

Practice Manager

Assistant

Practice Manager

Contract and ITAdministrator Practice Nurse x 3
Reception Supervisor am x 1 Administrator - Office x 1 Treatment Room Nurse x 1
Reception Supervisor pm x 1 Administrator - Clinical x 1 Nursing Assistant x 1

Secretary x 1 Phlebotomist x 3
Records Summariser Admin Assistant x 1

Receptionist x 7

**The role of the Reception Department**

To provide general medical services to the patient population of Ladywell Medical Centre (East) via both front and back Reception areas. The front Reception area is often the first contact patients and visitors have with the Practice and, therefore, reflects the whole culture of the Practice. First impressions are extremely important so it is imperative to be friendly and approachable at all times. Back Reception assists with the management of administration tasks and contributes to the day to day and long term running of the Practice. In both front and back Reception areas high standards of work should be maintained and procedures continually monitored and improved where necessary.

Attention to detail and accuracy whilst processing patient data and other information is crucial. Adhering to data protection and confidentiality rules is of the utmost importance.

**Most Challenging Part of the Job**

Using effective and non-discriminatory communication and practical skills to meet the demands and expectations of all patients, visitors and colleagues. Effectively communicating with more vulnerable groups of patients, in particular those with severe ill health, mental illness, sensory impairments and/or behavioural issues.

**Key Tasks of the Post**

**Patient Contact and Administration**:
▪ Participate in the daily office Reception rota providing reception cover both face-to-face and via the telephone and/or passing on relevant information to relevant colleagues and other agencies where appropriate, enabling an effective and efficient service to be provided

▪ Responsible for making new appointments and follow-up appointments as requested

▪ Respond to all general enquiries and explain Practice procedu

  • Medical Receptionist

    4 weeks ago

    Edinburgh, United Kingdom Ladywell Medical Centre West Full time

    We are a strong and robust team and are seeking a new "family" member. We are offering an **exciting** opportunity for 1 part-time receptionist 25hrs Per Week We are offering an exciting opportunity for 1 part-time receptionist 25 hrs Per Week (Mon - Fri 08.00- 13.00), to join a well-organised GP practice within the Corstorphine area of Edinburgh, delivering...

  • Part Time Medical Receptionist

    1 month ago

    Edinburgh, United Kingdom Meadows Medical Practice Full time

    We are looking for an enthusiastic individual to join our team as a Medical Receptionist. We are a small, busy, forward-thinking city centre practice situated on the edge of the picturesque Meadows. We have a current patient list size of 6,400 and provide an extended range of clinical services to local residents. Our Practice team consists of 3 GP...

  • Part-time Receptionist

    6 days ago

    Edinburgh, United Kingdom Search Consultancy Full time

    **Part-time Receptionist** **£21-22,000 FTE** **Based in Central Edinburgh** **7 month contract initially** Search Consultancy are currently working exclusively with an award-winning business in Edinburgh's New Town to recruit a Front-of-house Receptionist starting as soon as possible. This will be busy role involving welcoming customers in-person, and will...

  • Part-time Receptionist

    1 month ago

    Edinburgh, United Kingdom Office Angels Full time

    **_Are you a receptionist looking to work in a corporate environment?_** **_Are you looking for part-time hours?_** **_Then read on...._** Here at Office Angels Edinburgh we have a great opportunity to join our clients corporate office based in Edinburgh City Centre as a Part-Time Receptionist! The hours of work are Wednesday,Thursday and Friday, 9am-5pm,...

  • Part Time Medical Receptionist. 1 Year Contract

    1 month ago

    Edinburgh, United Kingdom Hermitage Medical Practice Full time

    Hermitage Medical Practice wish to recruit a Medical Receptionist to aid the provision of excellent patient care. We are looking for a part time receptionist to join our busy team. The role involves a variation in tasks but is mainly dealing with patient requests and supporting GPs and Nurses in all administrative tasks associated with patient care. The...

  • Part Time Receptionist

    1 month ago

    Edinburgh, United Kingdom Cross Resourcing Full time

    **Part time Receptionist** We are delighted to be working exclusively with our client to recruit a Part time Receptionist for a small but busy property company. 3 days per week (Mon-Wed) **Position reports to** Property Manager **Location** Edinburgh **Salary** £13,200 **Role Purpose** You will be responsible for answering telephones, transferring...

  • Medical Receptionist

    4 weeks ago

    Edinburgh, United Kingdom Davidsons Mains Medical Centre Full time

    Medical Receptionist Maternity Cover for 12 months 22 hours per week (Tuesday allday, Wednesday afternoon and Friday allday) We are looking for a Medical Receptionist to join our busy and growing Administrative team. The primary role of the post holder is to receive, assist and direct patients in accessing the appropriate service or healthcare professional...

  • Part Time Hotel Receptionist

    1 month ago

    Edinburgh, United Kingdom Kildonan Lodge Hotel Full time

    **About us** Kildonan Lodge Hotel is a small friendly 4 star hotel in Edinburgh. Our work environment includes: - Food provided - Growth opportunities - On-the-job training - Company perks - Flexible working hours - Safe work environment Our hotel is seeking an experienced and well-organized Receptionist to join our team. The posted position is for a...

  • Receptionist Part Time

    1 month ago

    Edinburgh, United Kingdom Connections Employment Agency Full time

    Connections Recruitment are recruiting for a Part-Time Receptionist to join our well established and prestigious client in South Gyle. You will be working in a recently refurbished building to provide support to the tenants in a multi-tenanted commercial building. As a member of the reception team, you will deliver a great first impression, ensuring that...

  • GP Receptionist Maternity Cover

    1 month ago

    Edinburgh, United Kingdom NHS Scotland Full time

    Ecclefechan Surgery, Main Road, ECCLEFECHAN, Lockerbie, DG11 3BT Due to maternity leave, Ecclefechan Surgery is seeking to recruit an enthusiastic, highly motivated and organised medical receptionist to join our thriving practice. With over 3000 patients we are a busy semi-rural Dispensing practice.  The successful candidate will have excellent...

  • Part-time Receptionist

    1 week ago

    Edinburgh, United Kingdom Holyrood Aparthotel-City Centre Full time

    **Job description** **Part-Time Receptionist required for 4* City Centre Hotel** **Salary : £11.29 per hour (4 or 5 x 8 hour shifts per week)** **Job Requirements**: 4 or 5 shifts per week Checking guests in and out Maintaining a courteous and friendly guest service and anticipating guest needs Process reservations competently Cashiering (cashless...

  • Part Time Receptionist

    1 month ago

    Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: We are currently seeking a part-time receptionist to join the team in a clinic based in Bruntsfield. The role offers a salary of £11 per hour and provides a range of duties that will keep you busy and engaged. The hours of work are Monday 8.00am - 1pm and Tuesday 2pm - 8.30pm. You should have an eye for detail and be able to process...

  • Part-time Receptionist

    6 days ago

    Edinburgh, United Kingdom Edinburgh Holyrood Hotel Full time

    **Job Ref**:GAT1076 **Branch**:Edinburgh Holyrood Hotel **Location**:Edinburgh Holyrood Hotel, Edinburgh **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Part Time **Hours per week**:24 **Posted date**:02/05/2023 **Closing date**:02/06/2023 **What we offer** - 28 Days Annual Leave - Flexible Working Policies Available For...

  • Veterinary Receptionist

    7 days ago

    Edinburgh, United Kingdom Vets Now Full time

    **Veterinary Receptionist - Edinburgh clinic** **£10.35ph plus benefits (increasing to £11.35ph from 1st April)** **Be part of the UK’s leading provider of Emergency Pet Care** Vets Now are the UK’s leading provider of emergency pet care, providing a trusted service to more than 1400 veterinary practices - from 58 dedicated out-of-hours clinics and...

  • Receptionist

    1 month ago

    Edinburgh, United Kingdom Leven Medical Practice Full time

    _Leven Medical Practice is looking to recruit an enthusiastic and pro-active individual to join their friendly team of receptionists. As part of this team you will be responsible for providing a welcoming, efficient and friendly service to our patients. _ - Experience in the Medical Practice environment is essential but consideration may be given to skills...

  • Receptionist

    4 weeks ago

    Edinburgh, United Kingdom Leven Medical Practice Full time

    _Leven Medical Practice is looking to recruit an enthusiastic and pro-active individual to join their friendly team of receptionists. As part of this team you will be responsible for providing a welcoming, efficient and friendly service to our patients._ - Experience in the Medical Practice environment is essential but consideration may be given to skills...

  • GP Receptionist

    2 months ago

    Edinburgh, United Kingdom NHS Scotland Full time

    Garden Hill Primary Care Centre, 2 Garden Hill Road, Castle Douglas DG7 3EE We are currently seeking to expand our team and are looking for a part time receptionist (16 hours/week) to join our friendly practice. Dr Oliver & Partners is a friendly practice of just under 4,000 patients. We work closely with our team of clinicians including GPs, ANPs and...

  • Medical Receptionist

    4 weeks ago

    Edinburgh, United Kingdom Ladywell Medical Centre West Full time

    We are a strong and robust team and are seeking a new "family" member. We are offering an **exciting** opportunity for 1 part-time receptionist 25hrs Per Week We are offering an exciting opportunity for 1 part-time receptionist 25 hrs Per Week (Mon - Wed 08.00 - 13.00, Thursday 13.00 - 18.00 and Fri 08.00 - 13.00), to join a well-organised GP practice within...

  • Medical Receptionist

    1 month ago

    Edinburgh, United Kingdom Ladywell Medical Centre West Full time

    We are a strong and robust team and are seeking a new "family" member. We are offering an **exciting** opportunity for 1 part-time receptionist 25hrs Per Week We are offering an exciting opportunity for 1 part-time receptionist 25 hrs Per Week (Mon - Wed 08.00 - 13.00, Thursday 13.00 - 18.00 and Fri 08.00 - 13.00), to join a well-organised GP practice within...

  • 127234 Medical Receptionist

    1 month ago

    Edinburgh, United Kingdom NHS Scotland Full time

    Crewe Medical Centre is a large and busy GP surgery. We are looking to welcome an enthusiastic receptionist to our friendly team on a full-time or part-time permanent basis. The role involves being the first point of contact for our patients and providing administrative support to the GPs. Applicants should have excellent communication skills, both written...