Business Change Advisor

2 months ago

Farnborough, United Kingdom QinetiQ Full time

Role Purpose and key accountabilities

Digital Business Change Team was set up in early 2020 to enable the delivery of the digital and data transformation programme globally. Core focus for the Change Team is the people (cultural / behavioural) element, to ensure the new ways of working are clearly defined and communicated to our target audience, so that we can successfully drive adoption of change and realise benefits. The Team is also managing a network of approximatly 150 Global Digital Change Agents (GD-CAN) to support embedding of change within their areas (comms cascade, inputting into user readiness activities, regular provision of feedback, participating in the definition of user experience activities and many more).

You will lead the delivery of selected change activities, as allocated by the Group Digital Business Change Manager - these will be drawn from, but not confined to, the following:
Contributing to and delivering business change activities as per the change plan

Contributing to and delivering site visits as the source of information that drives the delivery of the change

Tactical / operational comms activities (AIDA, ADKAR)

Definition of, design of and distribution of new ways of working supported by business users and implemented Digital solutions, to drive the expected behaviours, with the view to realise business benefits

Coordination of activities that drive the business readiness for the change

Training strategy and delivery (where applicable); this includes conducting the training needs analysis and consideration of different learning styles (using e.g. VARK)

Producing and packaging user readiness materials to support the transition of our people into the new ways of operating

Generating post go-live user satisfaction surveys to assess the levels of new behaviours and change embedding.

Contributing to governance and cooperation within and outside of the Business Change team tthat is conducive to information sharing, driving the delivery, and mitigates knowledge gaps

Suggestions of ways of improving users experience and their transition from the AS IS to TO BE

Working with different teams outside of Transformation Program to successfully transition into BAU

Key Capabilities/Knowledge

**Strategic thinker**: ability to define change value proposition to fit in with the context of the Transformation program and to support strategic direction of QinetiQ

**Customer oriented**: ability to design and deliver change interventions with our customers in mind (external / internal); being able to identify and successfully engage with key stakeholders across QinetiQ globally

Proven track record in the delivery of business change initiatives

**Communication skills**: excellent communication skills; ability to ensure a two-way dialog and demonstrate empathy to help us achieve digital transformation objectives

Self-starter with great attention to detail; ability to work with greater levels of ambiguity

Ability to influence others and manage expectations

Ability to work with moderate level of guidance

Experience & Qualifications

Qualified APMG Change Management Practitioner with substantial equivalent experience

Needs to work independently and be Subject Matter Expert in change discipline

Experience of working in a high-paced environment with multiple priorities

Previous experience in Project / Programme Management and / or Business Analysis field would be beneficial

**Internal Closing Date**: COP 4th May 2023

Why join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

You’ll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in an diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Read more about our diverse and inclusive workplace culture here.

Joining QinetiQ offers you an opportunity to work on a broad range of interesting defence-based projects with vast career progression across a global organisation in addition to competitive personal and professional benefits. You’ll receive a highly competitive salary and benefits package: our basic salaries are very attractive as we constantly review what’s happening in the market. The range of benefits that we offer include, adaptive and flexible working, generous holiday entitlements, Health Cash Plan, Private Medical Insurance and Dental Insurance and much more.

About QinetiQ

As a company of

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