General Administrator
2 weeks ago
RCP is a dynamic business that manages and operates car parks nationwide, and we are currently looking for a positive, hard-working and energetic person to join our team. We are family-run and pride ourselves on being "the friendly car park operator", so a good attitude to customer service is important. This varied role is to work with the Permit Parking, Income, and PCN department. A detailed list of the type of tasks involved will be supplied during the recruitment process, but here is a taste of what is expected:
**Permit Parking**
Adding and editing customer accounts
Dealing with customer account queries
Adding/editing sites and tariffs
Invoicing/crediting customers
**Income**
Entering income spreadsheets
Checking pay machine activity, faults etc.
Occasionally visiting car parks for on-site checks
Resolving and reporting income discrepancies
Administrating secure cash collections
**Parking Charge notices (PCNs)**
Supporting the processing of new PCNs and dealing with appeals
Assisting colleagues and customers with PCN problems
**General**
**Skills and Abilities**
You must:
Have excellent communication skills
Display good customer service skills
Be computer literate and able to use all Microsoft products
(excel/word/outlook/teams, etc.)
Have good numeracy and data input skills.
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£25,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Free parking
- Life insurance
- On-site parking
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Administrative: 3 years (required)
Licence/Certification:
- Full UK Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
- 25% (preferred)
Work Location: One location
Application deadline: 12/03/2023
Reference ID: DIA 2303
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