Aviation Support Executive

5 days ago


Burgess Hill, United Kingdom First Recruitment Services Limited Full time

We are delighted to be working alongside our large, established and highly reputable global aviation client as they seek to recruit a Support Executive to join their team based close to Burgess Hill

**Due to office location it is essential to be a driver with your own vehicle**

This role involves working the following shift patterns:
2 x 12 hour days (7am to 7pm) followed by 2 x 12 hour nights (7pm to 7am) then 4 days off on a rotational pattern / rosta

Full Time office based permanent role

Burgess Hill area

**Salary**: £21400 - £32100 depending on experience - there is also an additional shift allowance payment of £5000 per annum on top of the basic salary.

**The role**:
To provide customer support on a 24 hour, 365 days a year basis. Ensuring contract customer requirements are processed in a timely manner and manage inventory to increase sales revenues to all non-contracted customers.

**Responsibilities and duties**:
Handle all customer out of hours requirements.

Respond to customer requirements in appropriate time frames.

Deliver high quality customer service at all times.

Manage customer accounts and contracts, including specific requirements.

Trade company inventory by means of exchange, loan and sale.

Purchase items for customer requirements and brokered transactions.

Negotiate with customer and suppliers when needed.

Maintain up to date market knowledge.

Maximise all sales opportunities to ensure the highest revenues are achieved for the company

Liaise with internal departments as required

Assist the Sales Manager with all tasks as required.

Understand and adhere to Export Control regulations where relevant

**Experience required for the role**:
Background within the aviation sector

Preferred previous experience working with customers in a 24-hour service environment.

Experience of working shift-work patterns

Professional and courteous phone manner

Good IT / computer skills - windows programmes

This is a superb opportunity to join an excellent organisation to work for who offer a great working environment and strong career progression opportunities

Due to rural office workplace location you must be a driver with your own transport

First Recruitment Services is acting as an employment agency on behalf of this vacancy



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