Higher Infrastructure Officer

2 months ago

Stratford, United Kingdom HM Revenue and Customs Full time

**Details**:
**Reference number**:

- 345975**Salary**:

- £39,893 - £42,898- plus a Flexibility Payment Level 2- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Higher Executive Officer**Contract type**:

- Permanent**Business area**:

- HMRC - CCG - Fraud Investigation Service - Covert Operations and Digital Exploitation (CODE)**Type of role**:

- Digital**Working pattern**:

- Flexible working, Full-time, Job share, Part-time, Compressed hours, Part year**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Stratford Regional CentreAbout the job

**Job summary**:
HMRC is the UK’s tax, payments and customs authority and we have a vital purpose: we collect the money that pays for the UK’s public services and help families and individuals with targeted financial support.

Cybercrime & Forensic Services (CFS) sits within HMRC’s wider Fraud Investigation Service (FIS) responsible for the department’s civil and criminal investigation work. FIS ensures that HMRC has an effective approach to taking on the most serious tax evasion and fraud.

Working across Law Enforcement and government, CFS provides Forensic and Cybercrime tools to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime.

**Job description**:
HMRC's CFS plays an integral role in Her Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. This requires a specialist network and technology, which the Infrastructure team is responsible for supporting.

As CFS grows, so does the need for Infrastructure support. The Infrastructure Higher Officer role is an amazing opportunity for any forward thinking and focused individual who has a passion for technology.

The primary responsibility of this role is to support all technology underpinning CFS business as usual activity. This supports Investigators as they capture, investigate, and analyse forensic evidence, extracted from digital media devices that have been, or are suspected of being, used in the commission of crime.

**Person specification**:
As a member of the HMRC Fraud Investigation Service, Digital Forensic Infrastructure Team, you will:

- Work in a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated as required.
- Manage multiple priorities in a fast-paced environment.
- Work as part of a skilled team sharing ideas, but also take the initiative and work independently when required.
- Play a role in the planning, designing, maintaining, and improving Digital Forensic Infrastructure services and technologies.
- Work with and support third parties in providing infrastructure and work with technical architects to translate architectural designs into operations.
- You can break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot and identify problems across different technology capabilities.

**Essential Criteria**:

- Knowledge or exposure to virtualisation technologies.
- Knowledge or experience of Microsoft Windows domains and associated services (A/D, GPOs, domain trusts, DNS, DHCP, PKI etc.)
- Knowledge or exposure to network technologies.
- Experience with, or exposure to supporting the planning, installation, maintenance, and improvement of hardware services within a data centre.
- Exposure to, or awareness of scripting or programming languages (Powershell, Python, TypeScript, etc.)
- Awareness of public cloud technologies or an interest to learn more.
- Ability to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot and identify problems across different technology capabilities.
- You can demonstrate an awareness of information security and the types of security controls that can be used to mitigate security threats within solutions and services.
- You must hold or be able to obtain SC security clearance.

**Desirable Criteria**:

- Degree or degree-level qualification in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA A+, etc.
- Knowledge or experience of VMWare vSphere or Horizon.
- Knowledge or experience of Cisco ACI or NXOS, Fortigate firewalls.
- ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards.
- Exposure to, or experience working with DevOps processes and practices.
- Experience working with Gitlab or other CI/CD tools.
- Experience working with programming/IaC languages (eg. Powershell, Python, Terraform)
- Exposure to, or experience working with project management tools (eg. Jira, MS Project)
- Expos

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