Income Management Coordinator
3 weeks ago
Do you have a passion for customer service? Are you a people person, who enjoys engaging and developing relationships with those around you? If so, you belong at Bromford
Our income management team are responsible for the monitoring and collection of rental income as well as maximising customer benefits. As an income management coordinator you’ll be the first line of contact, speaking to customers via phone or live chat as well as supporting the wider team.
**This role is permanent and part time working 23 hours per week (Monday, - Wednesday) and you’ll be based from our office in Lichfield (**WS13 6WA**). An Enhanced DBS check as well as a full driving licence and access to a vehicle are required.**
**In this role, we want you to bring**:
- Experience of working in a similar customer service role, ideally in a housing environment
- Curious and does not shy away from having difficult conversations
- Able to follow procedures and show attention to detail
- Enthusiasm and a positive problem solving nature
- Experience of working to deadlines and organising own workload
- Knowledge of Microsoft packages including outlook, word, excel etc
**The closing date is Sunday 17 March with interviews taking place Monday 25 March.
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